Replace the “u” in Wurst with an “o” — and honestly, that says it all. I absolutely adore Hermann, MO. It’s a sweet little town with all the cozy charm you could want. My husband and I have been stopping here for over 20 years during our military moves across the country. (Side note: He’s from Kirksville, so Hermann is basically our unofficial pit stop.) Also, shoutout to Adam Puchta wine — love that stuff! But I digress... onto the food. So, I ordered two sausage platters, all served on Styrofoam plates with plastic silverware. And guess what? That gourmet experience set me back a cool $93.00. Can we talk about sticker shock for a minute? Now, let’s get to the “meat” of the matter: Portions sadly small. The sides were basically a large tablespoon. German potato salad: Surprisingly decent. Potatoes were firm (not mushy), with a nice flavor and a hint of sweetness. I’ll give credit where it’s due. Red cabbage: Bland. Like, “did someone forget to invite flavor to the party?” bland. The sausage: Also bland and oddly firm — like it was training for a marathon or something. Sauerkaut: - wait for it... came with yellow peppers. Yellow peppers?! Who thought that was a good idea? Maybe to bulk up the portion? Definitely didn’t add anything tasty — just weird vibes. But the absolute worst part? The ordering process itself. A complete circus that made me question every single life choice I’ve ever made. Here’s how it went down: We ordered drinks—explained clearly to the cashier what we wanted. Bloody Mary for one, and a Riefenstahler by Adam Puchta for the other. The order then magically gets sent to the bar in the back. So my girlfriend, thinking all was well, goes to the bar to grab her drink. The bartender asks, “Sweet or dry?” She says “sweet,” assuming he already knows what she ordered.
Spoiler alert: He did not.
Instead of the Riefenstahler, he hands her a white wine that’s definitely not it. When he approaches our table later, I politely inform him, “That’s not Riefenstahler.” Cue the most ridiculous look you’ve ever seen — like he just solved a Rubik’s cube for the first time. He argues, “She said sweet.” I remind him, “I told the cashier she wanted Riefenstahler.” He doubles down, “She said sweet.” I say, “Yes, and Riefenstahler is sweet — it’s been sweet for 20 years. Know your product. Don’t argue with customers.” Honestly, it was like 2/3 of a cup of wine — no biggie to fix. But instead, we got attitude and stubbornness over a glass of wine. So yeah, if you’re craving anything close to good sausage, look elsewhere. Or at least prepare yourself for a sausage that’s more “wors” than wurst — and an ordering process that’s a whole different kind of disaster. Did I mention I paid $93.00 for...
Read moreI'm typing this as my son keeps running back and forth to the bathroom vomiting. He's been throwing up for an hour and my husband has been sick ever since we ate there. My husband ordered a ribeye sandwich which consisted of a plain slab of meat completely soaked in steak sauce slapped on a bun. Very plain with basically no effort from the kitchen staff. I had the caramelized pear and Gorgonzola bratwurst which was fine, just not my cup of tea. My two kids had the hotdog kids meal which was okay. The sides having to be bought separate for $5 for a tiny little serving is a bit ridiculous. The smoked Gouda pasta salad didn't taste smoked at all and was very similar to a boxed pasta salad. We paid $60 for 2 adults and 2 kids. The MAIN issue is their completely unsanitary distribution of samples. They just have multiple open containers sitting inside their coolers on top of products so people have to pick them up and move them if they want certain things. There are toothpicks in a dispenser but they were all scattered on the top of the cooler. Against my better judgement, we tried them. Some were definitely bad from the moment we tasted them and had to wash it down. There's got to be a better way. The only one that didn't end up sick was my daughter that declined to have a sample. On top of that, they shut the lights off and put up all the chairs right after 3 when we (and several others) had only made it halfway through our meal. And judging by other reviews, this happens every day and hasn't changed in the years that people have been complaining about it. It's very disappointing to only have 3 brat flavors offered as well. Had we been able to try some of the other many flavors we might have bought some to bring home. After what we had though, we will definitely be going to Swiss instead. Honestly kind of feel robbed of our entire weekend. With everyone sick, we had to cancel holiday plans and my son will likely have to miss school tomorrow as well. Really disappointing for an award winning meat place.
Edit to add: An apology for the fact that my family ended up sick would have been nice. This wasn't a little upset stomach. My six year old was violently vomiting for hours. One of the samples tasted straight up rotten when we ate it. It's evident from the many prideful responses to others' reviews that the owner cares more about his ego than actually fixing a problem. And just like that, we won't go to Swiss either. Having "award winning" meats does not make up for lack of professionalism, compassion, integrity, or responsibility. And if the USDA approves of the serving of the samples, they need to...
Read moreI wish I could give a negative number for the review! I have used Wurst Haus for numerous years processing my deer - I will never step foot in that establishment again for anything. I wish they would have said that they don't process deer any longer and I would have gone elsewhere. First issue was their pricing - $175 for the basic processing - two years ago it was $110. Second issue was when they were filling out the order form they struck through loins and steaks so it would all be ground. I signed the form since the lady said that the Conservation Department required my signature. I noticed the mistake and went back the next day to get it corrected and Mike, the Owner, said "once it is signed there are no changes". Great customer service! I then get a call from their Fulton, MO operation weeks later, and said my fresh meat is ready to pick up. I said are you sure you have the right customer - I dropped my deer off in Hermann? They gave me the correct receipt number but had no idea how or why they had my deer. I asked them to get it back to where I dropped it off (in Hermann) - this took them two more weeks. I then asked them if I could finally get my deer and they said they were closed for 10 days for Christmas - I could pick it up after January 3rd. After all this, a friend picked up my deer for me (due to their very limited hours of operation) and as I expected it was all ground - no steaks or loins. I guarantee I'm not getting the actual deer I brought in, after this run around fiasco. I'm leery of even trying to eat this meat since I have no idea how long it sat or if it was frozen and thawed (possibly numerous times) - they didn't offer anything on this topic since they probably didn't know themselves. Wurst Haus seems more concerned with their new corporate operations (selling to Schnucks grocery stores) than they are for their long-standing customers that helped their operation grow to where it is today!
The drama continues - today is 3-23-2023. I picked up my deer meat and sausage about 7 weeks ago. I get a call today from the Wursthaus saying that my deer sausage is ready to be picked up... This operation is beyond incompetent - they don't have a clue to what they...
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