Jack in the Box — Restaurant in Hesperia

I had a great experience until one worker decided to react inappropriately over receiving a possible maintenance alert in regard to their fancy sod pop machine. I honestly have a hard time being upset over this lady's response to my tip. The hours of operation clearly states the Dining Room closes at 12:00AM, and this inappropriate reaction occurred around 1:05AM. It is easy to reply something to the effect she was tired of my overstaying my welcome.

There's more, a Drive-Thru customer was able to enter the Dining Room when the doors should have been locked already. This man was rather vocal about having to wait a long time to resolve the errors in how they prepared his order. It is easy to dismiss that a combination of my overstaying my welcome and her being upset at the other man.

Bottom line, I choose to let this role off my back like water off a duck's backside because we are all human beings. The thing that surprised me the most is the fact that she was very professional in how she handled the inability to fill my order for a milkshake, due to the machine running out of ice cream. She told me that the overnight crews stop selling that product on their shift so that the daily maintenance can be performed before refilling...

Just went over to Jack In The Box ordered $50 worth of food and the manager and drive-thru order taker was the worst person I have ever had to deal with in my life I asked for a ranch after spending $50 he told me 32 cents because he wanted to be rude and objective no I told him if that's the case I would like a refund of my money he replied with no close the window and want and locked the front door and refused to take his food back and give me my money I will be calling corporate I will be finding the owner of this Jack in the Box and I would want my money back and this guy terminated before I will ever return to this Jack in the Box please all friends stay away from this terrible person so we can get the service we all deserve for the money that we spend and the time that we take to enjoy food with this company so please don't waste your time or money I will be updating this daily till I am satisfied with the outcome

3days later I've called multiple times and was told the store manager would be in this morning I called this morning and they said she would not be until after 10:00 still nothing's been resolved too bad I don't have a...

They locked the dining room door slightly ahead of scheduled closing time. And then the mgr wanted to argue with me about whether they closed early or not. I showed her the time on my tablet and it showed exactly 10 pm after I had already been there a few minutes. Then she tried to cover herself by saying the time their register said was ahead of what my tablet showed. She reluctantly let me in as I told her I was handicapped and needed to use the restroom. She then gave me a cup of coffee I ordered. Before leaving I asked to see the time on the terminal and she acted surprised when it was exactly in sync with my tablet. She knew she was caught lying at that point. Then she stated she would have to talk to the employees about not locking the doors ahead of time. Not a good policy for store to lockup ahead of scheduled closing time when a handicapped person may struggle to exit their vehicle to come in to use the restroom and place an order only to find that the doors are...