Green Rock Tap & Grill — Restaurant in Hoboken

Keep in mind I walked in here at late hours of the night (1AM-3AM) and not during dinner service. Let me just start by saying that I've never stepped foot in here until tonight but I've passed by this place multiple times while being a resident of Union City and Hoboken for 27 years. My first time at Green Rock was the night of August 30-31. My friends promised me we would get in and we did with no problem (came in through the back which I thought was weird). After getting in, myself and my girlfriend I went over to wave over the bartender and ask for a drink. No response at all. I had to ask a friend of ours (which we paid) that goes there often to get a drink for us and that was successful. After taking about 3 sips of our drinks each, one of the two bartenders (Olivia Hammond) proceeded to throw our drinks away saying that, "we left those drinks unattended." This comment was completely asinine because we were near our drinks the whole time and cemented by the bar top. As we go over to the manager HJ, (the man in charge didn't even give us his full name) we tried to level with him and say mistakes happen. We also ask, "Is there any way we can have our two drinks back because they were barely touched and we did not leave our drinks unattended?" He says verbatim, "I didn't see it happen and I have to trust my bartender with an action like that." These two drinks were canned Surfsides. As he's rolling his eyes, he offered two green tea shots instead. I knew there was no way that I was winning this battle when I never thought of it as a battle and I knew that the best thing I could do was leave.

Would I ever come back here? Most likely, no!

If you were to ask for camera footage would you get the result that the manager swore happened? Not to the fullest degree!

Service was horrible and it's maybe because those girls most likely wanted to go home, completely understandable but a service industry job still needs to be fulfilled in some way & if those people scheduled cannot handle a Saturday night, as a Manager, do better by your staff!

Don't come here and definitely don't come here if it is a last resort. If I could give 0...

I recently visited GreenRock Pub in Hoboken, NJ, and unfortunately, it was a disappointing experience from start to finish. Let's start with the food. The menu boasted a variety of options, but the execution fell short. The appetizers were lackluster, with the mozzarella sticks being greasy and the wings lacking flavor. The main courses didn't fare much better; the burgers were overcooked and dry, and the fries were soggy. Overall, the food left much to be desired.

The service was also subpar. Despite the restaurant not being particularly busy, it took an unreasonable amount of time for our orders to be taken, and even longer for the food to arrive. Our server seemed disinterested and inattentive, making the dining experience feel more like a chore than an enjoyable outing. Additionally, when we did finally receive our meals, there were several mistakes with the orders, further adding to our frustration.

As for the environment, it was equally disappointing. The interior was outdated and in need of refurbishment. The ambiance was lacking, with dim lighting and minimal decor contributing to a rather dull atmosphere. Combined with the mediocre food and service, the overall vibe of the restaurant was far from inviting.

In conclusion, I would not recommend GreenRock Pub to anyone looking for a satisfying dining experience in Hoboken. The poor quality of the food, lackluster service, and uninspiring environment make it a place to avoid. There are plenty of other options in the area that offer far superior fare...

FRAUD!!!!!!!

RIP OFF! So, I went to Green Rock a few Sunday's ago, I had 5 beers between me and two of my girlfriends and was charged $88! I have a very hard time believing that their beers are $17 a piece, especially Bud Light! When we left we were in a hurry, so I quickly signed the tab and hopped in my Uber. On my ride home I processed the amount of the check and realized I had to have been mischarged. So I attempted to call Green Rock. No answer. I emailed Green Rock and questioned the pricing, got a reply to call and ask for Katie who works every day 11-3. I've been calling every day since and Katie doesn't answer the phone. I e-mailed back the only person who was somewhat responsive and was told that she's the only one who can help. Initially I was curious, now I'm getting increasingly frustrated. To overcharge, to be aware of the overcharge and become unresponsive to the customers is a poor way to run a business. Will...