Last night me and some friends met in midtown and came in to enjoy karaoke and a few drinks, we have been in before and have usually enjoyed the atmosphere and the service. First I’d like to point out that our service was great, we got a waitress we’ve had before while we sat on the patio and everyone else was friendly and very lively, but I was very shocked and a bit grossed out when I noticed that the staff was scrapping gum off of the tables with screw drivers and steak knives!! The restaurant had a decent amount of customers at this time and I even heard a table bring it up to the manager, not sure what that take away was but when I wanted to ask why they were doing that my friend told me she heard the manager telling the employees since they had down time they needed to scrape the gum. While our waitress was very attentive and friendly I had a hard time getting over the fact that they had to use knives we get in our silverware to do it and I lost my appetite for the fried pickles we had ordered. It seems very wrong to do that kind of routine maintenance during business hours especially when there are customers in the building. My one star review is by no means a reflection of the waitstaff and the service, but it’s going to be a while before I come back or use their utensils since I now know when in a pinch they are used to scrape gum and god...
Read moreThe worst experience ever would be an understatement. On this past Sunday (September 6, 2020 at 9:20 pm to be exact ) What was supposed to be a celebratory night turned into being turned away at the door without hesitation from the wait staff. I asked for management due to the disdain and abrupt without cause discontent that the wait staff showed upon our arrival . Seemingly because solely based on the color of our skin as this was our first time ever visiting this establishment. The manager then allowed us in however to our surprise the wait staff seemed visibly upset about his decision and told us that we weren’t allowed inside of their establishment. She then went and confirmed the managers decision and rudely took our orders. Never have I ever experienced anything like this at a bar . As we sat down and ate our food , no waiter asked if we needed anything still . As I kept looking around , all other parties were being served and waited on . I most definitely wouldn’t recommend going here .Food & drinks were good ! I will give them that ! But poor customer service ....
Read moreWent on a Sunday for brunch with a friend around 1/1:30 and it was my our first time visiting. Our waitress was nice told us about the menu and made suggestions. The orange mimosas were really good I recommend everyone get them!
My only problem was that it took FOREVER for our food to come out and it was SLOW! There was like no one there which pissed both of us off wanna say it took at least 45min for our food to come out. I was honestly ready to leave but we said we’d give it another few min. We ordered calamari for our app and we both got burgers. Our app finally came out and I’ve had wayyy better. It was a bit tough and not seasoned for $10 freakin dollars I was extremely disappointed and irritated. Not worth it at all.
The burgers however were great we both enjoyed them I got onion rings instead of fries and it was delicious. Honestly the burgers, mimosas and our waitress saved y’all from getting a 1 start rating. Service shouldn’t be that slow if it’s pretty much dead. May return for...
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