Return to Sender — Restaurant in Houston

I had a very bad experience at this bar which is unfortunate because the drinks are very good. My bartender was a tall African American gentleman who made a wonderful lavender beverage for me while my husband was getting ice cream for our children. When my husband returned he decided to grab a beer my original bartender who was very pleasant by this time was already serving someone else so we signaled a young woman with long dark brown or black hair as we did so a white couple approached the bar. She passed up my husband told him she be with him after she help them. My husband understandably decided not to get the beer. To add insult to injury while I was finishing my beverage my daughter who was sitting at a table close by with my husband and son ( are kids were not sitting at the bar) ask if she could have a napkin to wipe her sticky ice cream fingers. I got the attention of a dirty blond haired man who was not engaged in anything at that moment and asked if I could have a napkin. He was visibly agitated by my request and replied he had drinks to make and to retrieve one from a dispenser. I did not notice the dispensers, it was our first visit to this otherwise hip and fun venue. I was very disappointed, this behavior, the utter lack of customer service and what felt like racism from employees of what otherwise seemed to be a great bar with yummy beverages was off putting. If you have bias tendencies why work at a bar in Houston at a venue like post oak? Talk about a melting pot of all the different beautiful shades of color this city has to offer. Their is an abundance of bars in areas that embrace those types of micro aggressions towards brown people. After all this is still Texas. Great bar, but you may want to rethink the staff. Thanks to my bartender for the great drink and what could have been a great experience. Please return your racist...

The manager with the ear plugs/gauges and nose bar took our credit card to open a tab. When we tried to close our tab, they attempted to give us another card and we told them our last name and the color of our card. They told us they do not have our card and for us to put a block/hold on our credit card. We told them they have our card or possibly gave it to another person. They said "no, it doesn't happen at their business". We informed them that it is currently happening. They said they would give us a call without taking down our information. We asked how they would contact us without having our Information. They said they had our first and last name. We informed them they did not have our phone number. We asked for a manager and the man with the ear gagues informed us he was the manager. The other bartenders checked the boxes again and the mananger said maybe if the card was lost, the person would come forward to them and turn in the card. Again, the card was given when opening the tab and the manager was the one who took the card. The manager finally took our phone number and said "he would call" if the card was returned. We have never had issues in the past, but that was also...

Bartender is trying to steal. I was asked and almost forced to use zelle, cashapp, or apple pay so I could get a better "deal" for the drinks. I had to insinuate MULTIPLE times that I don't even have those payment apps. I also had to wait while this guy huffed and puffed and threw a fit at the other girl bartender. (Not sure why, but, she held her cool, as he continued to drop multiple things on the floor.) It is COMPLETELY inappropriate to try to use your own bank information for my payment. Maybe that's the "norm" but undercutting the price by 25% off to "entice" me to pay him rather than the bar is horrible and felt like a scam. Was here on Saturday.

As of yet (sept 18 2025) I have emailed this address twice, once with my situation and a while later asking for a follow up. I have recieved nothing in feedback yet. Why tell me to email if you all won't take...