Subway — Restaurant in Houston

Honestly, if it were possible for me to give this location absolutely zero stars, I would. My expecting fiancée is a loyal supporter of the Subway franchise and a consistent consumer of their sandwiches; or may I say she was. This afternoon she was craving her favorite sandwich and was rudely refused service. Store hours are posted that this particular location closes at 8pm central time. My fiancée arrived at precisely 7:40pm and was confronted by the manager of this location by the door being closed in her face and locked. When she asked about their closing time, the young manager rudely stated that they were closed and that it is procedure that they close at 7:40pm. This is absurdly unprofessional and seriously upsetting that such a franchise would excuse this kind of behavior. As a previous Jimmy John’s employee, I can assure you that such behavior would be deemed unacceptable as well as not tolerated on any level. I will be speaking to corporate and the franchise owner about such unethical practices accepted by such an enormous brand. Tonight that brand has been tarnished, once again, by rude and...

I always come here to grab a sandwich during my lunch break as I work nearby. The two Hispanic ladies that work there are always friendly, although one of them isn't fluent in English, I've never had a problem with an order. I would suggest ordering through the Subway app and picking it up, as not only will the order be what you want most of the time, you also get reward points you can use at checkout. The previous reviewers are correct in stating that the drinking machine is broken and the restrooms aren't functioning. However, I don't believe it's the two employee's fault as they're only there to create the sandwiches. I would personally put blame on the owners of the store as I can tell they don't really care about the conditions of their store. Especially if I always see the same two workers there everyday, lol. You can also tell the Subway franchise could care less as well, as there are multiple Subways that you can find within a 5 mile distance. In fact I believe there is another Subway just 5 minutes away...

I work all over Houston and this is by far the worst subway I’ve been too. Unfortunately it is a few doors down from my home base. The girls are friendly but never have the supplies they need. Today I went in for a drink and they had only water bottles, oj and watermelon drink. The fountain drink has been out for. Along time or at least out of flavors . They have no subway bags, no bathroom that works , no drinks and sometimes not all the items needed for sandwiches . I feel bad for the girls that have to work there . The owners clearly do not care , cheap and tying to save. Money. They had no change to pay In cash so I couldn’t purchase the drink or chips I went in for . They used to be good but new owners are Terrible terrible ownership . You are a franchise . You have to follow their standards not just run it into the ground because you’re cheap!! I’m embarrassed to recommend anyone to go...