The Cafe Mawal — Restaurant in Houston

My recent encounter at caffe mawal left me utterly appalled and dissatisfied. After being unjustly kicked out for smoking hookah, I approached Dia, a staff member, to request the bill. Shockingly, he informed me that there was no bill and promptly expelled me from the premises.

This incident not only exemplified the restaurant's unprofessional conduct but also raised concerns about their unsettling practices. Denying a customer a bill is an unacceptable behavior that further tarnishes their reputation.

Coupled with my previous negative experiences during my employment there, this incident reinforced the notion that [caffè Mawal ] is an establishment that should be avoided. I wholeheartedly encourage others to refrain from patronizing this restaurant, as their treatment of customers and dubious practices are simply unacceptable.

Save yourself the frustration, disappointment, and potential financial complications by seeking out alternative dining options. [caffe Mawal ] has demonstrated a lack of professionalism and integrity, making it an establishment unworthy of your time and money.

My experience with [mawal] as an employee was nothing short of a nightmare, and I feel compelled to share my story as a word of caution. The establishment exploited me, made me work for free on numerous occasions, delayed my payments, and wreaked havoc on my personal life. The never-ending drama associated with this restaurant is something I strongly advise others to avoid.

During my time at [mawal], I was constantly taken advantage of as an employee. I was expected to perform tasks outside of my job description without compensation, essentially working for free. The management's blatant disregard for fair employment practices left me feeling used and undervalued.

To make matters worse, receiving my rightful wages was an ongoing struggle. Payments were consistently delayed, causing financial hardship and stress. This lack of professionalism and respect for employees' well-being is a clear indication of the restaurant's disreputable nature.

Moreover, the drama that surrounded [mawal] seemed never-ending. The toxic work environment and unresolved conflicts permeated every aspect of the establishment. It had a detrimental effect on my mental health and overall quality of life.

I implore anyone considering employment at [mawal] to think twice. The mistreatment, late payments, and unending drama are not worth the toll it takes on your well-being. Spare yourself the pain and frustration by seeking employment opportunities elsewhere.

In conclusion, my experience with [mawal] as an employee was deeply disheartening. The exploitation, delayed payments, and perpetual drama were detrimental to my life. I urge individuals to steer clear of this establishment, as its management's practices and disregard for employees' rights and well-being are a recipe for disaster. Look for a workplace that respects and values its employees, ensuring a healthier and more...

Where do i start...... In a 3 day visit to Houston, I had the pleasure to visit the outstanding cafe Mawal after hearing so much about it from Dallas. Atmosphere: A Perfect blend of perfection between the arabesque indoor setting that brings you back to the middle eastern authenticity 100%, And the massive outdoor covered area that can host up to 600-700 seats easily. Covered with high trees and don't worry about heating or cooling....they got it all covered with a great numbers of fans for summer time and heaters for winter time.......perfect all year round.

Food Quality: Simply unmatched, we had dinner and to our surprise....Management was serving us without even knowing (That alone gets 100 stars). The maza selections they have is endless, the flavor is what we expected from an authentic middle eastern cuisine brought in from the middle east. The meat is perfectly cooked and the seasoning is what made it perfect.

Desserts: We had the Knafe, which is a must have (10 stars)

Hookah: Coming from Dallas and the wide selection of hookah lounges and middle eastern restaurants and their high quality, and me being a very picky smoker....I was not holding my breath and wasn't expecting much. To my surprise , the double apple hookah with a pineapple head my first time to try that combination was INSANE. the flavor in the pineapple head for me was absolutely the best i've ever had in a fruithead.

Service: TOP NOTCH, very attentive staff and the thing that stood out was the management who was attending to our service and needs at all times NON STOP. To top it all off, We had the honor to meet the Owner himself coming to our table and ask how was everything !!!!! This Made everyone appreciate how MAWAL and everyone at MAWAL takes care of their patrons.

Hospitality: From the Valet to the table, Our experience started the minute we got out of the car....very respectful Valet staff and assured us that they will take great care of our cars (4 total). Servers, what to say .....non stop attention and not one empty nor dirty plate was left on the table, everything was ON TIME.

Overall: IF you are in Houston, you are the lucky ones..... IF you visiting Houston, You have got to make a point to stop by MAWAL and get what we had.

Thank you Mawal for making us feel at home...

After many great Saturday dinners here its sad to say this place has gone down. Family came out of town to celebrate my brothers birthday. We reserved for a total of 18 people including about 8 kids. First thing was there was no more valet and we were all charged for parking and everyone was charged different rates. The whole restaurant had about 20 guest total not including us. Music was extremely loud and lights blaring at the tables to the point we could not even have a conversation with the person next to us or even open our eyes. So we moved to one of the back rooms which is really uncomfortable to eat with the family.

Ordered drinks and food almost immediately with about 30% of the items we requested being not available. It took almost 45 minutes for our drinks to arrive but that was after I went to complain. about 10 - 15 minutes after the drinks arrived the food arrived and it was cold and very bland (not the typical experience i previously had here). After asking why they were so slow in serving us they said they were short staffed. I did not believe because the restaurant was almost empty and the waiter were hanging out in the front. The least they could have done is communicate with us the delay but they continued telling me they are short staffed.

At this point the entire family was very annoyed and my poor brother had the worst experience being visiting from out of town and wanted to experience this place after I told him so much good things about my previous experience.

Now to the worst part. When I decided to pay the bill, I was told to pay a service charge for using a credit card. Grant it that this was almost a $600 bill and they wanted to charge a credit card service charge. This has never happened before to me at this establishment or any other restaurant. I am not sure if the management or owners have changed but we will never be going there and never recommending anyone to this place. So sad to see this place take a dip from...