Arby's — Restaurant in Indianapolis

I ask for a sprite, but when I seen they had lemonade, I changed my mind and wanted to lemonade so I was waiting for a long time to get my order taken now was waiting for the total I drove off because she took forever to tell me the total of my order after I asked can I change my sprite to lemonade and when I got to the window, she pacifically said you’re the one that ordered the lemonade right I’m like yes, so she gives me the drink in my food after she takes my credit card. Reason why she asked me did I have a lemonade cause I drove off without her telling me my total so when I get a window, she gives me a mellow yellow. I asked for extra arm sauce she gave me horse sauce and Arby sauce when I asked for Arby’s sauce I never asked for extra horse sauce, cause I’m gonna eat it. I want extra Arby sauce and every time I ask for something change, she gave me a little bit of cheese to go for a classic number one burger more of the story she was the manager of the fast food restaurant and she don’t like her job in she has an attitude the whole time...

If you love to VOMIT ALL NIGHT LONG, this location is for you! My entire family had food poisoning after eating here (it was the only meal we all shared that day and we all got sick the same time that night). Mine was so severe I had to go to the ER. After submitting a complaint, Arby's insurance company, Sedgwick, called, asked a few brief questions, and said they would be in touch. 2 weeks later I received a letter stating my claim was denied. I followed up with a very unprofessional claims examiner to ask how their investigations are conducted and what evidence would be needed (I still have half of the sandwich in my fridge). He avoided my questions and basically told me I can't prove it. Judging by the way he responded, I'm convinced he is actually a 12 year old boy. I never heard a word from management, not even an apology let alone a refund or reimbursement for my ER bill, missed day of work, and extra...

This is the absolute worst experience with Arby's EVER!!!. Tonight we decided to try the new Deep Fried Turkey club. I was really looking forward to this because I don't visit Arby's often. First off, as soon as I get home and open my sandwick I see a bread tie inside of it. WTH!!!

I (in my pajamas) drove ALL 3.7 miles back to Arby's to address this only to find out Secondly, that I can't have my money back even though I have the my debit card I paid with. They rather give me another sandwich. Well, after all of the conversation I didn't want another sandwich, the gas, time, and inconvenience alone was too much. So the shift manager told me I have to what until Monday or whenever I get there to speak to another manager who may be able to give me my money back.

I frankly am at awe with this...