This place never fails to disappoint me. Day shift, they seem to handle business for the most part but the NIGHT SHIFT? Yall need to have more integrity in your work and the quality of food you serve. I ordered a chicken waffle sandwich combo last night around 9pm and the only thing that was decent was the soda. Chicken was dry and old, like it had just been sitting under the heat lamp for wayyyy too long, same thing with the waffle, NOT FRESH AT ALL. No syrup was given, like you employees could care less to make sure the order is presentable. Mashed potatoes tasted old as well. My mistake was that I did not check every single item before pulling off. (I should be able to trust you got a simple order correct without having to babysit you and basically do your own job for you) I had to go work my graveyard shift shortly after that so I just ate the "food" if that's what they think they served me. I ended up getting so sick that I threw up while at work and couldnt finish my shift because my body was weak and dizzy smh. So not only did yall ruin my dining experience (I almost got food poisoning) but you messed up my check as well. FYI to all employees that work at this location: IF YOU DON'T LIKE YOUR JOB, GET ANOTHER ONE. You folks should be embarrased of the quality of food you serve to people. The only reason I come to this location is because they accept ebt, and if that wasn't the case I'm almost positive this spot would have been shut down a long time ago. The health inspector needs to pop up during one of the night shifts and give this place a big fat F. I hope the GM reads this and really tries to improve the issues that several other reviewers have been consistently complaining about since forever. That is all...
Read moreI ordered a T1-a drink and 3 hard shell tacos but my son wanted Doritos loco shells. The person who took my order in the drive threw said they could do that but would charge me extra and I said ok. When I picked up my order and left my son went threw the bag and they were pain taco shells, I call and they don’t answer, I call a second time, and again no answer. So I go threw the drive threw a second time and let the person taking the order that it was wrong he wants me to come in but I’m not dressed to get off that’s why I went threw the drive threw. He passes me to someone that I think is a manager and she said ok come in but again I say I’m not dressed to get off. So I wait my turn again for a second time and the young man attending the drive threw said to me “you were not charged for it but we made it for you anyway” with a attitude like it was my fault!! Very Rude!!! I said that’s not my fault and again he told me I had not paid for it. I tried to return the first set of tacos And he said they are yours and walked away...
Read moreI have visited this location a couple times now and every time my order ends up wrong or missing an item. No exception today. Got to the window and the first thing they wanted to give me was the wrong drink when I informed them it was the wrong one employee was very rude. Made my purchase and when I received my bag notice I was missing some items. Asked employee if they had charged for the missing items because apparently at this location they don’t believe in handing customers their receipt. Notice employees just running around. Employees just trying to keep line moving without caring about customer service and what the customers are actually paying for. Eventually got my items and they didn’t even care to apologize. Got home and attempted to eat but the chicken was a bit undercooked and tacos were cold. I understand it’s a fast food place but this location needs to do better. Customers are spending hard earned money to get bad service and poor tasting food....
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