Pei Wei Asian Express — Restaurant in Jacksonville

I’ve been here numerous times and the food is ok- definitely not as good as one of the main chains Panda Express etc. Just tried to go because I was at the mall. Walked over at 11:03 since they usually open at 11 and all the other restaurants in the food court were open. I stood there for 5 minutes while the older lady was on her phone standing there. After a few minutes she told me “ we open at 12 sorry” uhm newsflash lady I’ve come at 11 many times. Obviously went next door to the other Asian option in the mall.. while I was eating look up & see it’s open a few minutes later? Clearly her phone call was more important than helping a customer or...

Rude as hell. I bring my wife here and after we order our food, the 2 Asian girls acted as if they didn't hear when my wife asked for one more entry. She goes to the other girl serving the food to ask her what we ordered as if they didn't know what she ordered. Then she puts the food in the bag and our bag ripped. Rude ass customers service , first time eating there, food was so bad, fake Chinese food. Do not eat here, please no joke, no lie. Seriously rude! Didn't even smile, etc. You want our money or not? Nasty...

FOOD POISONING WARNING!! DO NOT EAT THERE! My husband and I ate there while shopping in the mall. About 4 hours later (after not eating anything else) we both became violently ill and threw up from 5pm to 5am the next morning. Thank goodness we got our child Chick Fil A instead. On top of that as a nursing mom, being sick killed my supply. We are reporting them and will NEVER EAT THERE AGAIN. Don't risk it. It was the worst sickness we've ever...