Best drink is the fishbowl. 2 of those and you are stumbling all over the place. Just the music is always classic and fights are always breaking out. Its entertaining when you're drunk tho!
Recently went again. As i am an ongoing customer (my mom loves this place) and came on 5/19/18. We came around late night as always and wanted to eat. We got a table and knew we had to go find a waiter or we would be waiting for all eternity. I've been a server and bartender for 5+ years so i completely understand when its busy its tough to give 100% great service. We told the lady waitress when she got a chance we would like to order. So she said she'll take it atm. So we ordered but told her to give us a second to verify with the other people we were there with. She sends the order to the kitchen and when we went back to change an item that we didnt want she caught an attitude and said, "thats what you ordered! We then told her we asked her to wait and she caught an attitude and said "well you're going to have to order with the manager. I don't have time for this! " Then she walked away. So we sat there waiting for the manager and by the time he got to us the food was out and our drinks. He then comes to us and we explained how we didnt want the chicken fingers (which were very greasy and to my understanding, your supposed to get 5, according to an employee) We asked to change it for cheese fries and we told the waitress to hang on a second. So this makes everything confusing as the people we came with wanted to order more and he told us you ordered this so you have to pay now. In all my years of customer service i didnt see an issue for exchanging it for cheese fries. We never told her to fire the order. Then the sauce was like plain mus mixed with honey. Very gross and they charge $10 for 4 chicken fingers? Thats insane, which were layed over these old ass pieces of lettuce. I felt as though the whole situation was just wrong. We always go to this place and know the bouncers and owner. I had friends who worked there. This waitress was rude and again i understand she was swamped but she was just dismissive and just blatantly fed up. Our ordee was $60. Not counting the drinks we ordered the rest of the night. I also know the kitchen was soon closing so why couldn't they just give us the cheese fries and moz sticks which were pretty much the same price as the 4 cxn fingers? I was fed up and threw the greasy ass fingers in the trash and just got drunk till 2am. They need better customer service and waitresses who dont sink when swamped. If she would've waited or been more polite the whole situation could've been avoided. Plus this isnt the first incident. Another time they tried to charge my card for drinks i neved ordered. They assumed i volunteered to pay for a group of peoples drinks because the were standing next to me and i placed my card down. I didnt even know these people. They told my friend who was an employee there at the time that they were going to file a police report because i didnt pay. When the said my total was $198.00. Told them to gladly call the police as i only had 2 shots of jamo and 3 bluemoons. No where near $198.00 so why am i being charged this. After the bartender was convinced i was paying for a strangers drinks and i told them why would he assume that without verification first. The employees seem to crack under pressure. Too much in a hurry to serve people and then they wind up screwing themselves because now you lost out on a tip and was prob forced to...
Read moreThey have one rude bartender and unfortunately she was the only one there on Sunday. Karaoke with Johnny is always fun so although the drinks were not great my friend did enjoy her Birthday. I change this to a one star because of my review they said I can't come back. This place is very racist so be aware. I was only going to support Johnny for karaoke. I've never had any issues until this visit and as a loyal customer this is how they treat you if you are black. If you have any complaints as a black person you are rude and disrespectful. I've never yelled or cursed at anyone just express my feelings regarding the service provided. I've been going to this establishment for years and the one time I have an issue with the service this is what happens. The security has even confirmed that this place does not want black people here. They purposely make them wait outside so they get annoyed and leave. My friends sent back drinks and they got upset. I will personally let everyone know how racist this place is. I'm actually disabled walking with a cane or Walker so I'm such a threat . The owner does not respond to valid complaints if you look at the reviews but responded to mine with lies because they know they are wrong. I did not know that having an opinion made you rude and disrespectful. The funny part is the server expressed to us that the bartender had an attitude. I guess the owner had an issue with us returning drinks made with house Tequila. I've been told about this place and now experiencing it first hand just confirms everything that has been said. Spend your money else where unless you want to support a racist establishment. Do not give them your hard earned money. I grew up in a very diverse neighborhood (Newport) so I normally don't even think it's race but that's the only way to explain this one. Just based on what staff members, security, and others have said about protocol at this place now I...
Read moreOrdered wings, chili, cheesesteak eggsrolls, steak sandwich, tostadas, side salad. Most of the food was microwaved or taken off of the heating lamp. Wings were gummy and cold. Eggrolls were decent, chili tasted like it was store bought. Cheesesteak tasted like it was also store bought and also cold. Salad was decent, how can you screw that up. I said something to Alan the manager about the wings. I told him it was cold was most likely microwaved. He told me they are freshly deep fried and I told him it was deep fried earlier than reheated in microwave. He corrected himself and said they are baked and deep fried once ordered. I told him than why were they gummy and the skin cold? He told me he'd take the wings off out of courteous. He brought me two receipts one read $130 and the second $99. He said don't worry about the larger bill and snatched the bill out of hands. I looked at the second bill and he already charged me 18% tip without my consent. I told him he can't do that because it was a party of 2 and not over 6. He said it was on the menu and he can do whatever he wants. We were about to leave and my Amex alert told me I was charged $130 instead of $99 like he said. I asked what happened and he said he edited the charge and I told him that's not what happens. He needs to cancel the $130 and recharge me for $99. He told me I'm wrong and that he can edit the charge after the charge was made. I'll be calling Amex tomorrow. Also Alan doesn't eat wings so he doesn't know what wings are supposed to taste like. Don't go here. It's a waste of your time, money. I am writing this lovely review while I've been siting on my toilet for the last thirty minutes. Please go out of...
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