Cook Out — Restaurant in Jonesborough

Not a local, but I visit the area yearly. Was told that they have good food so I decided to check it out. Ordered the Cheddar Style double burger tray with fries, hush puppies, and a Reese's peanut butter cup milkshake.

The good: Service was friendly. Milkshake was super thick and the chunks of PB cups in it added great flavor. The hush puppies also had a delicious sweetness to them that you don't normally get at most fast food joints.

The mediocre: French fries were French fries. Perfectly adequate.

The bad: The burger patties were small and there was an absurd amount of fried onions on the burger. Pretty sure there was an entire onion stacked on there, which completely outweighed the miniscule burger patties. Even after scraping a half pound of onions off the burger, I found the burger patties to lack any real flavor. By far, the worst burger I've had in a few years.

The annoying: As good as my milkshake was, the pb cup chunks in it were way too big to fit through the straw, so I had to eat it with a spoon. This wouldn't bother me if I was at a sit down joint, but since it's drive through only, I wasn't able to enjoy my shake while driving.

In closing: Would definitely go back to try more of their milkshake flavors and enjoy a side of hush puppies, but the burger was horrible and I'll gladly take my business elsewhere for...

Extremely toxic work place. As a former employee, I've seen it all. Any time you order, your voice plays over a speaker that the whole store can hear. They WILL mock you and belittle you. I saw one woman, that poor woman who got so mad about the atrocious remarks she overheard FROM THE DRIVE THRU. I felt so embarrassed. They will undercook your quesadillas just to save a little bit of time and at the same time, serve you beef patties that have been sitting on a warm up grill for hours on a slow day. If they drop a wrapped up sandwich on the ground they pick it up and call it a "rewrap." Also, they aren't required to wash their hands when they come in. They NEVER wash their hands, in fact. They NEVER change their gloves, which I did simply because it was the right thing to do. I WARN YOU DO...

Not one to leave bad reviews, but after three tries, I just can’t understand why this place is popular. The milkshakes are good but that’s about it. I’d say the food is equivalent to the cafeteria food from high school or boot camp.

Ordered this tray tonight. The corn dog is like the size of my thumb and clearly just a reheated foster farms frozen one. The wrap was so dry and the size of my palm. The chicken sandwich was okay, just dry and over cooked. Cheerwine float had me 4oz of Cheerwine in it.

Huge menu, and decent prices. Wish the food was better. At this point, it’s just a milkshake place for us, and with that they do a decent job.

I’d rather support something somewhat “local” but all the tradition fast food restaurants near here do a better job at a...