House of Bogini — Restaurant in Lake Geneva

My party was looking for a place that had good vibes and an Allergen-friendly menu. We thought that House of Bogini would be the perfect choice and we even called ahead to see if they could accommodate a group of 7! Whoever answered the phone said they only do parties of 6 and asked if we would be okay with splitting the party (we were totally fine with this situation). Upon arrival, we were told by a different staff member that they would not serve us as a party of seven OR split into two groups with different tabs, thus completely refusing service. The indoor seating was completely empty, and we were willing to wait as well. As someone who has worked in food service for a long time, it was obvious we were turned away because they thought the tip wouldn't be worth it.

I am delighted to report that after a similar call to Magpie's we were seated immediately and given wonderful service! I would recommend that the owners of this establishment fix this communication error and work with the staff on effective customer service.

EDIT IN RESPONSE:

I am not one to post negative reviews and I apologize sincerely for saying it was potentially the owner and you will see that I have removed that portion above to correct the record. I support small businesses. As someone who has worked for 10 years in food service and has worked at small businesses for 7, I know good customer service when I see it. Saying "I WILL NOT seat a group of 7" is not it.

I will stick with my 1 star review as I belive that this policy need to be communicated properly between both workers and potential customers (I do not blame the girl who answered the phone). I hope the best for you and your small business, but I would suggest a more professional approach in regards to ALL future 1...

As one of the 7 people who were declined service tonight, I am very disappointed in the inconsistent communication of this establishment. We called ahead knowing that having a group of seven may be a complication for some establishments. On the phone, we were assured by the staff member that they would seat us in two separate groups (serving 4 on one tab and 3 on the other). When we arrived at the establishment we shared that we called in and would like to have dinner. One of the staff behind the counter told us that their limit per table was 6, stating “I will not seat parties over six”. We confirmed that we had been told that over the phone, and also were directly told that we would be served seperately. When we addressed that option, we were sternly denied service. As someone who is visiting Geneva for my bachelorette weekend, and as someone who has a severe dairy allergy, we scoured google looking for an establishment that could accommodate my allergies. We thought that this would be a good option based on the menu online, and I was hurt and upset that we were refused all options for seating when finding a restaurant that I can comfortably find allergy-accommodating spaces is difficult. If the maximum limit to people walking through the door was six, and the staff is aware of policies, we should have been made aware of that when we explicitly called ahead of time. I am appalled at the lack of service delivered. I hope the food is good, but I cannot in good faith recommend an establishment that turns away people when the entire inside of the restaurant was empty, doesn't accept criticism well and adapt based on feedback, and is disrespectful to customers or people interested in eating at this establishment...

House of Bogini is hands-down one of the most exciting and memorable dining spots in Lake Geneva. From the moment you walk in, you're wrapped in a vibe that’s equal parts creative, welcoming, and effortlessly cool. It’s not just a place to eat—it’s a whole experience.

I ordered the Mez and the lobster roll, and both absolutely blew me away.

The Mez is a Mediterranean charcuterie-style board that’s as gorgeous as it is delicious. Think creamy hummus (pictured), crisp vegetables, olives, pita, and a rotating mix of savory bites that make each visit unique. It’s light, fresh, and bursting with flavor—truly to die for. It’s the perfect sharable option, though you might not want to share once you try it. Then came the lobster roll—and wow. Generous chunks of tender lobster, lightly dressed to let the seafood shine, tucked into a perfectly toasted roll. Every bite was rich and satisfying, and honestly, one of the best I’ve had anywhere (coastal cities included).

The atmosphere at House of Bogini is part of the magic. It’s got this playful, almost whimsical edge—artsy decor, chill music, and a layout that invites you to relax and soak it all in. Whether you're on a casual date night or just stopping by with friends, it feels like the place to be.

In short: creative food, killer flavors, and a vibe you won't forget....