Lake Geneva Clue Room — Attraction in Lake Geneva

I have been to about 25 escape rooms in the past, but this was one of the most poorly designed escape rooms I have done (storm front). The aesthetic didn’t fit the theme at all. I understand there are limitations on what is allowed as far as room design in the lease, but this room didn’t put any effort into design. You walk into the room and it is just a bunch boxes/containers around the perimeter on the floor of the room. The aesthetic definitely needs work.

As for the puzzles, there is a lot of ambiguity in the puzzle design. So it becomes quite easy to get stuck on a puzzle because there are five different ways to interpret the clues. There are also some puzzles that have setups that may not line up properly if you didn’t get certain details correct (ie tightness of a coil). The final thing that I disliked is that there were very few parallel puzzles. Most of the puzzles were “do this thing first, then this thing, then finally this thing.” This is fine for a small group of three people but would lead to a lot of waiting around for larger groups.

The only thing that was good about the experience is that the game master was very attentive to the session. I’m not sure if this is the usual experience, but I applaud the attention...

We did 2 rooms and had mixed results. The first was the pirate room, which was fine. We had a lot of fun and everyone was happy. The production value isn't very high, but they do a fine job.

The second room was not good. The room doesn't follow the basic rules & conventions that most rooms follow, and that wasn't called out, so we wasted a lot of time because of it. Additionally, they made their room harder by basically giving you half a hint. I don't consider it fair if you know it's related to this thing over here but aren't given anything more. You basically waste a lot of time either looking for another clue or trying one of the many combination interpretations to find the right one. That feels like forcing a lock to me, and not...

The clue room was great with many small puzzles to solve, I cant say the same about the customer service.

We were about 15 mins late (its definitely our fault), We requested for a different puzzle at a later time that will give us the full hour. They were not fully booked and we were willing to wait or comeback at a later time.

The clueroom team was unwilling to move us to a different time slot even when they had slots available later in the day. I would definitely understand if it was a busy day but it was not.

Not...