KFC — Restaurant in Lake Geneva

NEVER EVER leave this facility without checking your order. The last six times I have been to this location, my order has either been incomplete or incorrect. I like the product and that is why I continue to return about once a month. Last night was a straightforward order of six thighs. I get my bag but based on past issues, I checked it before I pulled away from the drive up window. Sure enough, only four thighs in the bag. I tell them and they then hand me a box with the remaining two. I am beginning to think this is a scam because of the consistency of the errors. Initially, I would just go home to discover the error and would "just eat it" because it was too much of a hassle to get back in the car and drive to the facility and then have to prove my point. Most people would probably do the same. Over an extended period of time, this could add up to benefit somebody. Again, I stress that you ALWAYS...

I was extremely dissatisfied I went through the drive-thru paid / $44 for a bucket of chicken and it came with four sides. The sides for individual serving, instead of getting to gravy's I only got one, the potatoes were runny and had no flavor, and the biscuits were not cooked all the way through I had to throw them in my oven and finish baking them when I got home. I called them when I got home and they told me I can come back tomorrow and they will reimburse me or replace my meal. I am going to take the food that is left back in there tomorrow and hopefully they can correct the wrong that was done today. I have been going to this Kentucky Fried since I was in high school and I am now 60 years old this is the first time I have ever gotten this kind of a meal that is why I am extremely...

We arrived there at 6:55pm, before closing and right away the counter person yelled at us the they are closing soon and cannot serve us in the dining area. Our only option was take out. Of course, we did not feel welcome at all. If they want to be home at 7:01pm, the ly should close doors at 6:00pm. If the establishment is open until 7pm, I should be able to get in there at 6:59pm and be served politely. I was there with my family, including a baby, and they sent us out the door. I had to purchase only chicken. They did not have any chicken breast. Mind you, the drive up is still open until later... I was hoping management or the owners would reach out to apologize, but I see too many 1-star reviews... I can tell they no longer care. I'm never coming back to...