Diva Thai & Sushi Bar — Restaurant in Lake View Township

When ordering the waitress read back my order correctly and my date asked if she had remembered Dragon rolls knowing it's my favorite. The waitress and I both assured her that she noted it. When our food arrived there were no Dragon rolls. I mention that to the chef who was serving the table now and he nods his head and heads back giving the impression that he was going to grab it. One spicy tuna roll later I ask the waitress where the Dragon roll is and she told me I never ordered the Dragon roll. She started to tell me the order pointing to the food on our table and I tell her, "Stop. You and I both had to reassure my date that you didn't forget about the Dragon roll." Due to my uncertainty what exactly what would total out my order to $85, feeling that the total was not concurrent with my order I partually assumed she had charged me twice for the rolls. I heard in the background while paying that they were asking a DoorDash worker who was doing a pickup (from what I gathered from the conversation, a regular who literally came in 7 times this same day).. if he could click the details button so they could see exactly what the order was.. I used to work doordash and that is something that never happened. He was confused, and suddenly I wasn't. Someone stole my dragon roll and then mislead the waitress to tell me the nature of my reality is wrong along with my date. Because also working for doordash you really can't steal an order that wasn't already set to go out via pick-up. This was her fault, and the Dasher had no idea what was actually happening. I only didn't do anything about it due to my uncertainty at the time, and other more pressing matters on my mind, I didn't care to escalate a situation that I defused by cutting my expected tip in half. But don't let these people...

My partner and I went for a late dinner after a concert a few days ago. Upon walking in, multiple staff didn't acknowledge us, and after standing for a few moments, we asked to be seated. I thought later that it was probably self-seating, but a greeting seemed to be missing. From that point on, the staff were very friendly. We were brought water, but after about 5 minutes, we had to go ask for menus. I ordered sushi and beef & noodles, and my partner ordered sushi and soup. Our server was polite and accommodating. First my sushi roll came, and after 5 minutes, my partner's sushi arrived. Soon after, it became apparent that he was given the wrong food, but we decided not to worry about it as he liked the dish anyway. We let the staff know that it wasn't a problem. I finished my roll, and I wondered where my beef & noodles dish was. I turned around to see my entree sitting on the counter, and no one was paying attention to bring it to the table. After a few minutes went by, I approached the staff to check if that was indeed my entree. They apologized for the wait and brought it over. I ate what I could and packaged the rest, got the check from our server, and realized my partner never got his soup, even though we were charged for it. We asked our server to remove it from the check, she apologized, and returned with the corrected bill. Overall, the food was delicious and the staff were friendly, but the service as a whole lacked cohesion and a sense of urgency. I could understand the staff having some difficulty had they been dealing with a rush or some extraneous circumstance, however we were one of three tables in the entire restaurant for the duration...

I went on a nice date here - although I'm not one to take photos of his food at restaurants... I sort of regret not taking a pic with my phone so that I could make people jealous of the tasty items we had. Negi-Hamachi is my favorite to try at every sushi establishment and the one I had here did not disappoint: the scallion didn't have an unpleasant bite (it was clean and tasted sweet) and the yellowtail was tender and almost like rare veal with the umami it had, I'm not exaggerating. The Diva Rainbow was pretty excellent - it had eel, salmon, avocado, etc, nothing too crazy besides a rather sweet sauce which seemed to be on everything... Now, the young man across the table from me gets brought this ridiculous cream cheese battered, deep-fried monstrosity containing tempura fried shrimp and avocado with a black caviar on it. It was called the Drag Queen. I think I said something like "Oh, hey, I've finally eaten at a table with a drag queen with good taste." That joke might've earned me a second date. (also, BYOB was nice since there's no added "pouring" or "uncorking" surcharge and the prices here are pretty damn good for the high quality of the fish- we ordered a total of four maki and barely spent like $60 and that's...