Perks Coffee and Gift Shop — Restaurant in Leyden Township

Coffee was really good! They were really nice during the busy convention.

When we went to get another coffee the next day, the gentleman at the counter was very rude for no reason!!

I asked for 2 caramel macchiatos…. I guess he misunderstood me and only gave me 1. When I asked where the other one is he YELLED at me saying I only asked for one. It was unnecessary and I’ve spent a lot of money at this hotel this weekend as well as the coffee shop (Anime convention with 4 teenagers) I don’t feel like a simple misunderstanding should have resulted in such an emotional manner.

Will definitely come back to the hotel. But will pass on the unnamed Starbucks coffee and support a shop that has much better...

I have always said that service with a smile makes the coffee taste better. Nice little spot based inside the Hyatt O'Hare. Got freshly made hot sandwiches at 2 am (after American Airlines cancelled our flight without a real explanation, just many contradictory statements but THAT is a story for another day. I need a few pages to rant about AA and their complete lack of professionalism). Back to Perk: I'd go back again for sure. There's options of hot and cold snacks, vegetarian, healthy options and...

Saw the "We Proudly Serve Starbucks" sign and thought they took a Starbucks giftcard. This is because I not only saw the sign, but a digital menu with Starbucks-branded signage that listed the prices. I was told "No" in the most offended way possible by one of the staff.

No effort to explain that the Hilton across the street is a licensed store and can take the card. Just looked at me as if I were less than a person. Gee,...