Bub City — Restaurant in Leyden Township

I was here on a Friday evening to have one drink before I headed back downtown. I came and the bartender was hovering before I could sit down. I finally sat down and he didn't offer me a menu so I just decided to go to their website and look it up. When he spoke to me, I told him I needed to look over the menu to decide what I wanted to drink but if I could start with water.

He gave me water and he walked away to tend to other guests, I figured out what I wanted quickly and waited patiently for him to come back. While he was at the opposite side of the bar for a while busy, a few new people came to the bar. One man next to me kept leaning over and was asking the bartender for a drink while he was still taking care of someone else. I thought if I waited patiently for him to be done with his current transaction (bartender etiquette) he would double back to me because after waiting 15 minutes, I was clearly ready now. I also had my card in my hand because of the man with the money in his hand next to me. I did not want to be forgotten by accident.

Just when I thought the bartender was going to come over to me who was patiently waiting and who was next, he went to the man next to me holding the cash and who yelled out to him. I then said hey, excuse me, i'm ready now and was here first, can you take my order first? I asked politely because as a bartender myself for over a decade I know how annoying that can be. TELL ME WHY this bartender wearing the bub city black cap, an earpiece, and white/black checkered shirt waived me off in annoyance and gave me a face. Now i'm taken aback by his rudeness. So I asked him again why would he skip me if I here first?

He literally YELLED at me and said I said that I was looking at the menu. I told him "yes... 15 minutes ago, I am clearly ready now." He APOLOGIZES the man who was waving money next to me and then gets the beer I asked for. He gave me the wrong order and didn't give me the added grenadine as requested. So I politely asked for him to add it. He SIGHS and looks pissed and while he's pouring the grenadine apologizes again to the man who cut me who was next to me. apologizing to him fkr what??? I should be the one receiving an apology. Mind you while he was pouring the beer, the man next to me apologized on the bartenders behalf and said I could go before him. When the guy comes back and while he's pouring my grenadine into my drink, I asked him why he would apologize to the man (to antagonize me- and this was a genuine question) and he starts SCREAMING IN MY FACE again in front of all these people and then tells me i'm cut off.

Why this ridiculous and unprofessional rude bartender would yell at me, try to embarrass me in front of a whole bar, for HIS mistakes and incompetencies was disgusting. i'm not sure if this was racial or what. but i was very uncomfortable and taken aback as i've been to bub city before, I even worked for them as a temp for windy city smoke out years back and never had such NASTY service at either the river north or rosemont location. If I would have behaved this way with a sober and guest who was initially polite I would be fired.

I asked to speak to the GM and when i tell you this man took his sweet time to tell him I needed him even though he was standing at the end of the bar the whole time. The GM while nice and tried to see if I wanted to move to another part of the bar to be more comfortable, only just gave me the beer I ordered. When I asked if I could at least have a shot at least for what happened and now at this point having to wait over 30 minutes, he only just resurfaced with the beer I had ordered. I wish he had done a little more, but I am appreciate for my drink. He also had the female bartender be the one to check on me during my stay. But I did not see him speak to the male bartender at all. It just felt like it wasn't taken as serious as it should have unfortunately.

Not sure if I will return to this location of Bub City... this situation really disturbed me, made me uncomfortable and ruined my night. Super...

My daughter and I decided to give this place a try and we sure are glad we did. We ordered the chips with pimento cheese and guacamole! The pimento cheese spread was so good and although normally don’t care for guacamole well I ate the hell out of that too! The loaded bacon tots were perfectly crispy and every tot had a topping, the portion size was more than sufficient for the 2 of us, we ended up taking some home. For our main dishes I had the brisket that had just the right amount of smoke flavor and it was melt in your mouth perfection, the brisket came with a small dish of Cole slaw which normally I do not like but I will say this about Bub City slaw…..MORE please. The only disappointing item on my plate was the half piece of Texas toast. It was Texas bread. Not toasted not buttered or even hit with some garlic butter. Kick it up or don’t bother with it as a half piece of bread had no use on the plate. My kiddo ordered the fried chicken sandwich and holy crispy chicken Batman!!! Perfectly crisp, not a bit soggy and the chicken itself was juicy and it came with a good helping of hot crispy waffle fries. Because we had such a hard time decision making we also ordered the skillet cornbread, it was not dry but not too moist with the perfect amount of sweetness and topped with the honey butter oooooo yes please, lip smacking good. The pit beans we ordered were the most delicious I’ve ever had. Taking that first bite I got the perfect bit of sweetness and then came the kick. Not overly spicy and the heat hits at just the right time. They were so good I had to order a second helping to go. Bub City Rosemont was worth the trip. It’s not too horrible far from home but close enough to the city that my city driving anxiety kicks in. I’d totally do it again in a heartbeat for more of the delicious food and the abundance of whiskey options. Try a hurricane or do like we did and get a whole pitcher! Top all that with an awesome bartender and Bub City you get 2 thumbs up and we will most...

I was told to visit this place because the barbecue was really good. However, I smoke and grill in Texas so when it comes to barbecue, I have really high expectations.

Upon walking in service was great host sat me down quickly however, the waitress didn’t acknowledge me for about 10 minutes. When she did take my order and she’s extremely friendly and I asked her how the brisket was and she said it was the best she’s had but coming from Texas. She was scared that I would be let down but I ordered it anyways because I’ve heard from multiple people Bub City had good brisket.

I ordered the back porch tea, which is really good on the hot day and fried pickles for my appetizer which again were really good. For the main course, the brisket was unfortunately dry and rubbery brisket should have a good smoking, bark, and texture. The flop factor should be just enough to wear when you hold it with one finger it bends, but doesn’t necessarily fall apart. When I tried it with this brisket, it was pretty stiff.

I’m not the type to complain (however I do leave reviews) and send things back so I tried to eat it anyways, but unfortunately, towards the end the third strip of brisket became very chewy.

Back to my server, I was trying to get a refill on my beverage but again she was nowhere to be found so I asked someone else . Only other time I saw the waitresses when she gave me the check and gave me a to go box but what’s funny is once I checked out and walked around the corner. She was stuffing her face with food at the back entrance. Look, I get you’re hungry, but don’t go ignoring your tables when that’s...