Chicago Fire Oven Restaurant — Restaurant in Leyden Township

We were at the convention center for the weekend and were looking for somewhere within walking distance for dinner. We decided to give it a try despite not so great reviews because we were hungry. After finally getting seated someone filled our water cups quickly but it took several minutes for our server, who never gave us her name, came and got our drink orders. Since we had never been here before we needed a little bit to check the menu out. She finally brought our drinks out and we ordered an appetizer of spinach dip, my boyfriend got the signature burger and i got the cheese ravioli. About 10-15 minutes later we finally got the appetizer and i had to flag our server down to get a drink refill. About 15 -20 minutes after that we finally got our entrees. And i again had to flag down our server for refills. She did not check to see if we were ok or needed anything until we were almost done eating. After waiting probably another 10-15 minutes for our server to come back, i decided to get the manager. I found him standing at the area where the food comes out looking at tickets. I told him about the constant having to flag down our server for anything and that we wanted our bill and a box so that we could leave and told him that we would not be coming back. He then came over to our table and asked if he could get us a dessert or another drink. I told him no, like i said before we want a box and our bill so we can leave! He took my boyfriends plate and brought his food back in a box and another server brought us our bill. He did not say sorry for the inconvenience or anything apologetic for our bad service. The food was ok, the ravioli was kind of dry and the spinach dip was nothing to write home about and the burger was alright. The portions are huge but that was absolutely the worst dining experience we have ever had and will...

Bad food and bad service. I wouldn't recognize my waiter in a line up if he (she??) were the only one there. I had to go into the kitchen to ask for butter. Which I used on a roll that was so stale that I could have used it to pound nails into a two by four. The spinach salad was so drenched in dressing that it could have been listed as spinach soup.

Update: Last night I gave this place one star & swore I'd never go back. But I'm trapped in this hotel for a conference and was too lazy to walk around & find another restaurant, so I ate here again - & it was much better. Really good service this go round, so perhaps last night was an anomaly. Rolls tonight were still stale & hard; order salad dressing on the side and the salad becomes edible. I'd give it a 4 tonight... So averaging with the 1 last...

Despite iffy reviews we decided to try this place since it was convenient. Oh boy we weren't disappointed! It was amazingly good! So good that we went back a second time! The first time was later around 9pm so we weren't surprised at being seated right away, but the second time was during dinner rush and we only waited maybe ten minutes. The calamari was unbelievably good, it was what made us go back. The service was prompt and attentive too. The Cubano sandwich was delicious, as was the pizza (the crust was so nice!) And the onion dip with the fresh house chips was probably the best onion dip I have ever had! On both visits we had enough left to make a good midnight snack/breakfast. The only thing we didnt find outstanding was the spinach/artichoke dip but even then I wouldnt...