Verilife Dispensary — Local services in Leyden Township

This is a nice spot right by the airport I like to head into when I am over there. I was helped out today by Devin M. Today. What a knowledgeable staff member capable of explaining the differences between products and their respective effects. I was impressed, he is the type of customer service that makes you choose one dispensary over another in my opinion. As well the rest of the staff there was extremely helpful, the woman attending people to orders, and I regret not catching her name, was just so kind and considerate. Overall a great positive energy in the building. Also the cyber Monday deals were great. Happy with my visit. My family used to own a large ice company in the area. I have seen all different sorts of people along my way in business, from manufacturing to salesmanship, to just quality people. A lot of dispos lose key staff regularly and it degrades the quality of the place, rapidly, and over the months I’ve been going here, it’s oddly improved. I’ve not seen a dispensary improve in staff quality before. There is a semi good group at a zenleaf in westloop, but I don’t think they treat their employees well. Just from observation. Ok last thing, I had just gotten back from a trip in a weedless land, and when I stepped inside and could smell the flower in the building, it...

This is order ahead or before you go back only! You don't have the option of looking before making your selections which was frustrating. I asked the front desk lady about reccomendations and she pulled up the iPad and just told me to look at their list.

Taxes not included when you place your order in house on their iPad so I didn't take out enough money from the Atm, also frustrating. There should be some signage to allow additional funds for taxes. The specifically state cash only and you must withdraw cash before going to counter, but the estimated total was $80+ difference with taxes (which I understand is out of their control, it would just be nice to have a clear total given before having to withdraw cash.)

Despite a rough experience initially, I do want to say thank you to Ashley, who was very kind, patient, and understanding. She did go above and beyond to turn around my experience around and I am grateful for her help today. Ashley deserves some kudos on her great customer service! If I were to come back in the future, it would be...

On 9/9/2024, I made one purchase from this store. Somehow, I was double charged for the one product I purchased. I tried working with the store to return the extra funds they took from my bank account, but eventually, I got tired of playing their game of phone tag and gave up. That was like an extra $70 or something they just grabbed from my account. All purchases are via ATM, so my bank couldn't even return my funds. I guarantee this company counts on that so they can steal your money. Watch your account after buying anything from them. They are incredibly shady. The product was great, though. Just not worth...