Update 12-8-18: it is 4:30 am and we are all food poisoned, have been vomiting our guts out for the past 2 days. My youngest daughter got sick 1st and was dismissed early from school yesterday. All of us have the same symptoms and none of us were sick prior to eating. Classic food poisoning. It would be a good idea to inform your cashiers to stop opening the food boxes with their bare hands when they are ringing you up. 2 different employees opened the boxes to see what was in it. Each time their fingers we're in contact with our food and the inside of the container. I even mentioned something to the employee and got an eye roll. Why not write it on the box what the contents are. NEVER touch someone's food, especially if you're handling money. Seriously, who trained these employees? I hate leaving negative comments, but this has got to be the worst! Hold on, I need to go vomit again.
Original review: During its 1st week of being open I gave a 5 star review. Food was good and portioned properly. Once all of the trainers left, this place went to the typical Altoona quality and service you find at most fast food chains in the area. Terrible! NEVER and I mean NEVER have they filled the containers to the top and the food is always loosely packed. We ordered the family feast on 3 separate occasions, the 3rd being last night, 12-6-18. All 5 containers were about 3/4 full. No where near the 26 oz. it should be. The last 2 orders, my kids thought we should weigh each carton out of curiosity. Here are the weights. As you can see none of them are full and none weigh anywhere near 26 oz. Quality has also went downhill in a matter of weeks. Nothing tastes like it should anymore. Orange chicken tastes like straight up vinegar and orange juice, Angus beef sauce was brown water, walnut shrimp was soggy and all clumped together, the batter was still RAW, no walnuts. As much as I want to love this place, i just can't. Whoever owns this franchise needs to retrain the staff already or else Panda will not be...
Read more14 dollars for scrap food? This used to be one of my favorite places when it fist came to Altoona. This food is DELICIOUS! I used to also doordash it often. But it's gone downhill for portion size. I used to order the same thing all the time because it was just enough for me and didn't leave me super full. I would get the kids' size plate meal with walnut shrimp, rice, and greens. It comes with dried apple slices, a bottled drink, and a cookie or two. I probably ordered this same meal through doordash a dozen times, and the portions slowly got smaller and smaller to a point that it would be just enough for a toddler. I gave them a benefit-of-a-doubt and continued doordashing from them. My final straw was the day I received a plate of 3 pieces of shrimp, 2 pieces of broccoli with 1 kale leaf, and maybe 2 tablespoons of rice. Not only that, it did not come with the drink, apples, cookie, or even utensils. It also was far from fresh, like it was the last amount they had before making new batches. This was a $14 meal through doordash, not including the dasher fee. I'm better off eating a sandwich over that! I will not be purchasing from here until they've figured out portion per price. That price for that little food is outrageous! I highly doubt any child would be pleased with such...
Read moreI pulled up to drive through at 8:14 p.m. on a Monday night no I do understand that quarter after 8:00 in the evening is a little later than normal although a place that is still open to the public and according to their hours posted on the front door they are still serving for another 45 minutes inform me that their kitchen is closed in a very limited menu the lady on the phone did tell me that they had about a portion of this left a little bit of this left egg rolls spring rolls white rice and a little bit of veggies still left . I don't know about you but this personally says to me we have leftovers that have been sitting here for a while still left we close to the public in 45 minutes even though there is still three tables of people sitting inside the restaurant but we are not going to even think about possibly cooking anything fresh for you but we're absolutely going to charge you a full price oh yeah did I tell you the person taking my order I came to witness myself was out behind the dumpsters. Honestly would have never even seen or known she was taking the order from behind the dumpsters if her and the guy never would have came out while I was still in the...
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