Figaro Bistrot — Restaurant in Los Angeles

It's such a shame that a restaurant with such high quality food and a gorgeous atmosphere is plagued by such incompetent, arrogant, rude, and outright malicious staff.

I went here for a late dinner with my friends tonight, and had the displeasure of being served by this waiter who was giving us a lot of attitude and mean looks right from the beginning in addition to making a snippy comment along the lines of "are you going to order something?" despite the fact we had just arrived. A few of my friends noticed too, but we kept it to ourselves as we know everyone can have a bad day.

However, when it came time to order, our waiter neglected to write down our order because "(he'd) been there awhile." My friends are all pretty good natured and made a couple jokes but ultimately did not care. I ordered fried shrimp as an appetizer and their house pasta. My friend ordered the veggie pasta with no tomatoes.

Instead of what I had ordered, I was given the pasta with five regular shrimp in my pasta and a 5 minute speech about how "actually our happy hour fryer is turned off so I couldn't make this for you - which despite 'working here for awhile' I didnt know because I don't work here at night so we had to do this." Which is honestly a WILD decision to make without talking to the customer first (probs would've just not gotten shrimp at all) but again: I didn't care.

HOWEVER, my friend who had ordered no tomatoes in her pasta because she has something called complex mastocytosis activation that causes her to get very sick bc of select fruits, did in fact have an allergic reaction to the tomatoes that were still in her dish. She calmly gets up to take a bendryl and politely AND privately tell the waiter that she had an allergic reaction and was instead BRUTALLY reprimanded by the waiter who INSISTED he remembered and that it was the kitchen's fault and that she should've specified that she had an allergy (it's the waiter's job to clarify btw) and when my friend made a comment about how that sounded victim blame-y he rolled his eyes and made a sexist comment. Then the manager overhears and instead of solving the issue, JUMPS ON BOARD with the waiter and starts telling my friend she needed to "protect herself!!!" So my friend, obviously frustrated, mentions that it wasn't the first mistake he had made with our meal in reference to my situation and the waiter backs off but not even an apology was given.

Finally the bill comes out, and not only am I paying extra for the shrimp I did not order but my friend is paying for the pasta with tomatoes!!!!! It took a separate friend to go and demand it being removed from the bill for it to happen despite them telling us "actually we were planning on doing that!" (im still paying extra for shrimp i didnt order btw). Finally, the revised bill is given to us and instead of apologizing the manager has to undermine us once again by INSISTING that it was just red pepper and the allergic reaction came from food contamination as if that makes it any better!!!! My friend was deeply sick for the rest of the night and it was YOUR FAULT!

Without a doubt the worst service I've ever received in my whole life. That waiter should NEVER work a front-facing role ever again. Genuinely horrid, mean-spirited behavior.

Until people like that no longer work there, you're better off ordering takeout from them (or having a pack of benedryl and a xanax on hand to tolerate your...

Figaro Bistro Review

Located in the bustling heart of the city, Figaro Bistro offers a charming slice of Parisian cafe culture. This cozy, intimate bistro promises a delightful dining experience with its inviting ambiance, attentive service, and delectable cuisine.

Ambiance: Figaro Bistro captures the essence of a traditional French bistro. The decor is elegantly vintage, featuring dark wood furnishings, classic bistro chairs, and quaint artwork adorning the walls. The soft, warm lighting creates a relaxed, romantic atmosphere, perfect for everything from casual lunches to special dinner dates.

Service: The staff at Figaro Bistro are welcoming and professional, providing a level of service that enhances the dining experience without being intrusive. Their friendliness and knowledge about the menu make them an excellent resource for recommendations and ensuring your visit is enjoyable.

Food and Drinks: The menu at Figaro Bistro is a delightful array of French culinary classics. Each dish is thoughtfully prepared and beautifully presented, showcasing the rich flavors and high-quality ingredients that define French cuisine.

Breakfast: Start your day with their exquisite Croque Madame, a delightful combination of ham, cheese, and a perfectly fried egg, or opt for the light and fluffy Quiche Lorraine, packed with savory goodness. Lunch: The Onion Soup Gratinee is a must-try, with its rich, savory broth and cheesy crouton topping. The Nicoise Salad, fresh and vibrant, offers a lighter yet satisfying option. Dinner: The Duck Confit is a highlight, featuring tender, flavorful meat with a crispy skin, served with a side of roasted potatoes. The Coq au Vin, slow-cooked in red wine with mushrooms and onions, is another standout dish, offering a taste of classic French comfort food. Desserts: Indulge in their Crème Brûlée, with its perfectly caramelized sugar crust and creamy vanilla custard, or savor the decadence of the Chocolate Mousse, rich and velvety.

Drinks: Figaro Bistro’s drink menu complements its food offerings perfectly. Their selection of French wines, from robust reds to crisp whites, pairs beautifully with the dishes. For something unique, try their signature cocktails, like the French 75, a refreshing mix of gin, champagne, lemon juice, and sugar.

Value: While Figaro Bistro's prices are on the higher end, the exceptional quality of food, the refined atmosphere, and the attentive service provide good value for money. It’s an excellent choice for those looking to enjoy an authentic French dining experience.

Overall: Figaro Bistro is a delightful culinary gem that transports you to a charming Parisian cafe. With its cozy ambiance, impeccable service, and delicious French cuisine, it offers a memorable dining experience that is sure to delight any food lover. Whether for a leisurely breakfast, a business lunch, or a romantic dinner, Figaro Bistro is a fantastic choice for...

I took my daughter to have a nice Christmas Day lunch after visiting a few times before and always having great food and great service. I also thought it’s Christmas so I can brighten the day of whoever is working by giving them a really nice tip. Instead, despite multiple empty tables, our service today was abysmal. We waited a long time to order. We didn’t receive our drinks until after we received our food and asked for them again. The waitress asked the table next to us if they want another round of drinks but never asked us. She asked the same table if they want dessert but never asked us. I finally ask about dessert bc it’s Christmas so why not have a treat, and she tells me I need to go ask at the counter bc she isn’t sure what they have. I just heard you ask the table next to us if they wanted dessert, but you’re telling me to go to the counter and ask if I want something. Wow. Okay. She was never friendly or helpful throughout the entire meal. I have been told it’s bc if they think you are a tourist they treat you differently. Well, I’m not a tourist, and her mistake for assuming anything bc her tip went from my planned at least 50% as a nice Merry Christmas to her and a thank you for working on Christmas Day,, to the low standard 18%, and the only reason I gave her that is bc it’s Christmas. She didn’t deserve it. Today’s experience has changed how I feel about this restaurant. I didn’t need to be catered to, but at the same time maybe smile or pretend to be nice or bring my drink without me having to ask for it again after you brought my food. She could see we didn’t have drinks and still didn’t say oh let me go get those, she said nothing and I had to ask for them. Maybe treat each table equally instead of treating us like we’re a bother. To be fair, the other waiter I saw was straight up hustling. When his tables asked for something he took care of it immediately and he was smiling the whole time. I would have gladly tipped him at least 50% of our bill like I had planned, maybe even a little more bc he was awesome. Instead we got the grinch, no refills and no dessert. Hopefully she doesn’t always provide such...