This review is about delivery only. I should have checked out their reviews on Eat24 and Yelp beforehand. It was my fault, but people need to know.
Do yourself a favor and DO NOT ORDER from these people EVER!
Placed order at 7.49, was promised delivery between 8.55 and 9.05. At 9.22 I called the restaurant and my food had not left yet. I was told it was ready and the next going out.
At 9.55 I contacted Eat24, as it was getting ridiculously late. They contacted the restaurant. In the meantime, my food arrived at 10.11 pm (2 hours and 22 minutes after I placed it). I wanted a full refund. Restaurant only approved 10% or if I wanted a full refund they would take back the food! Are you f...ing kidding?? I was hungry, I needed to eat! You would take the food back? Are you out of your f..ing mind???
I run a restaurant myself and we're on Eat24. This would never happen to us, but if it did we would have no problem refunding the customer their order. 2 hours and 22 minutes is UNHEARD OF!!! Judging from the temperature of the dishes, my food hasn't even been made at 9.22 when I called the restaurant. So, they lied, as well.
These people have no understanding of customer service whatsoever. Had they refunded me fully, I would have given them another chance and ordered again. NOT this way! So, if you want to save yourself from a headache and an empty stomach, DO NOT ORDER FROM HERE!! This place needs to go out of business ASAP!!!
Had I seen the photos on Yelp, I would have never ordered from them. I would definitely not set foot in the place itself. No wonder they have a B...
Read moreSERIOUSLY the best thai food I have ever had in Hollywood!!! I can't say much about guest services because we have only gotten delivery but the drivers are always super friendly and smiling, which is great!
Food: We usually get pad Thai shrimp, extra saucy and panang curry with shrimp or with shrimp and crab. The seafood are always a good size. Let me tell you, they are definitely not greedy with giving extra anything! The pad Thai is drenched in extra sauce and the noddles don't dry up if you decide to eat it later in the day. This dish has an equal amount of tanginess, sweetness and spice. Made to perfection! The panang curry is delightful and the consistency is nice and thick. Flavor wise, it's creamy with hints of lemon grass and kafier lime-leaf. Amazing!!!
Anyone who lives in the Hollywood area or not - this place is a MUST TRY. I would recommend to all my friends...
Read moreLovely lunch here, the space is pretty small so if you have a big group I would call ahead. Everything had lots of good flavor and spice! The staff member my friend and I interacted with was really nice and helpful! She had the Pad Thai and I ordered the Pad Kee Mao (drunken noodle) then we split the Army of Veggie, portion sizes were great, entrees are big enough for 2 people to share.
If you aren't a fan of spicy food I would recommend asking that the spice level on the Pad Kee Mow be knocked down but if you love spicy food it is perfect.
A bonus was mentioning that I needed to make sure everything was gluten free as I have celiacs and the gentlemen said that all the sauces they make and use are gluten free to start so nothing needed to be modified! I didn't experience any kind of reaction afterwards and I can usually tell within 20...
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