I had high expectations for La Lola Rooftop, especially since I made a reservation in advance to celebrate a special occasion. Unfortunately, what was supposed to be an enjoyable birthday dinner turned into one of the most disappointing and uncomfortable dining experiences I’ve ever had. Despite having a reservation, I was told there was no table available for me. When I asked to speak with the manager, he coldly responded, “I am the manager.” I expressed my confusion about the point of making a reservation if it doesn’t actually secure a table, and he dismissively stated that reservations don’t guarantee seating at your scheduled time. Not only was this incredibly unprofessional, but it was also the first time I’ve ever encountered that logic from a restaurant that supposedly values its patrons. Rather than offering us a place to wait or showing any level of hospitality, the manager was rude and clearly uninterested in resolving the issue. I then noticed an open table and asked to be seated there. He reluctantly agreed—but went out of his way to instruct the server not to bring us menus, claiming that the table wasn’t “available” to us. This treatment felt intentionally discriminatory and made us feel completely unwelcome. I’ve never felt profiled in such a blatant and humiliating way. What should have been a celebratory evening ended in frustration, embarrassment, and disappointment. I won’t be returning, and I would not recommend La Lola Rooftop to anyone who expects basic courtesy and professionalism when dining out. And not to mention they canceled my...
Read moreThis place is allllllll about atmosphere and ambiance. It is a lovely rooftop spot with many places to look out over the city. It is especially beautiful at night with all the lights. To say that, I was partially impressed with the food. The tuna tostada was okay and the calamari could've used just a bit of seasoning. Pot stickers were good. I know in a place like this you are paying for the experience, but I would like a little more bang for my buck in the food department. This was a pricey snack. But I did enjoy looking out at the buildings and traffic and people below as I ate my food. I was greeted right away and the staff was very friendly. The drinks were also good. There is plenty of room for get togethers with friends and also some more private areas for a date night. Like I said, atmosphere...
Read moreIf I coukd I would give it no stars I made a reservation for 730 got seated no problem in the corner waited about 5 minutes before someone came and took my order. I ordered a drink and my food my drink came no food so I waited. The waitress came and said she was going on lunch and someone would bring my food I waited and no one showed finally 10 minutes later some came and said they would check on my order still no food another person came and checked on my order still no food I waited for 40 minutes no food so I got up and left still no food. I would say if that they need to make sure people that are seated in a corner get checked on more and make sure you...
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