Whiskey Jack's Saloon — Restaurant in Madison

I went specifically to this place to sing karaoke on a Tuesday night because my friends invited me out. I had just gotten done bartending downtown at like 10 o clock. Getting to whiskey Jack's by like 10:20pm. We get right in with no problems. Doorman was so friendly and kind. Even greeted us with a nice smile and a light hearted joke. Which is the only reason I gave this place 2 stars. He was awesome. Then we go inside, meet up with friends and what not, go to the bar around 10:30pm and stood there on the side of the bar with the girl bartender for like 20-25 minutes before she even spoke to us. Then, she comes over and asks us if we need anything, I say yes and I turn to my friends and ask if they know what they want. Seconds go by and they don't know so I turn to order what I want and she has already walked away... used a whole 15 seconds to deliberate and that was too long for her. She hands a receipt to a guest right next to me. They sign and leave. I look at the cashier name and it says, "Cara" so I'm beginning to get upset. We wait another ten minutes and the big guy with the beard comes up to me. He handles my order right away. Which made me want to be positive about this guy but then he gets my friend next to me's order which is a girl, then ignored our gay friend standing next to her. Idk what that was about. But I didn't like it. His name according to my receipt read, "stove" which really sounds like a fake name but idk. We continue to wait a few more minutes for our gay friend to get a drink. I even yelled both names at the correct bartenders and they turned and gave me a dirty look because I used their names and continued to ignore us. So our gay friend sends his girl friends to the bar and they get service immediately. They get him his whiskey/coke and on the night goes. At this point I already put in my song request. The KJ at this establishment is the worst KJ I have ever met / seen / heard in my entire life. I am from Las Vegas, Nevada and never have I ever been to a place where it takes 2 and a half hours for someone to sing one song before. Upon observing the KJ (Karaoke Host) I noticed that young girls would walk up inside the booth and flirt with him and suddenly, they would be next up to sing. This is not how it should be and defeats the purpose of having a "list". I put my name on the list at like 10:28pm and did not sing until somewhere close to 1am. What was supposed to be a quick one hour sing a song and have a drink turned into an almost 3 hour headache and I don't recommend anyone who is into karaoke go to karaoke at this establishment... props to the doorman though for being friendly and...

I was there last night with my husband and a friend. We had our coats over the VIP railing (which was dead) for a couple of hours at this point. We watched one of the workers angrily pick all of our coats up and throw them into a corner. We would have complied just fine with moving our coats, but they had been there for hours and no one seemed to mind. Clearly he was having a bad night or woke up on the wrong side of the bed. When we told him it wasn’t necessary to do that so hastily , he proceeded to say “you don’t want to go to jail” and begun pushing my friend out. While walking through the bar to the exit, I stayed in the middle as the worker and now one of his buddies continued to reach over to my friend in front of me who was walking out. They wanted to continue pushing him when there was no need. I attempted to stop them from pushing my friend when they responded “you don’t want to do this.” What is up with these kids? Interestingly, we saw another group get kicked out right after us who were baffled as well. This guy walked outside, arms crossed like he was so big and bad and continued staring us down, your job was done pal. These guys need to relax. They are a walking liability to the business and need to learn some emotional Intelligence. So unprofessional and left a bad impression on this place....

You Think people would get enough of racial profiling. We entered this bar at about 9pm. This bar was extremely empty.There were three security guards at the door. Our DL’s were physically checked and then scanned under a verification machine. We proceeded to the bar ordered drinks and sat down, ordered more drinks listening to music. While sitting, we were approached by a security person demanding Id’s at about 1045pm. My fiancé asked, why we were checked at the door. We were told we look too young. We both presented driver’s license just to be told they were fake. We asked for them back so we could leave. He told us “NO” and wouldn’t return both driver’s license . We were asked to pull up our Apple ID accounts. After, refusing he wouldn’t give the license back so we could leave. We finally showed Apple identification.There was no supervisor present to handle the situation. Just irresponsible workers. DO NOT GO HERE !!! if you want quality service! Apparently they think they can treat college kids trashy but ran into “Adults”!. Don’t Spend Your...