Domino's Pizza — Restaurant in Maryland

If there were not even a star, I would give them terrible attention, I place an order at home, I give my address and my information, they charge me 10 minutes later, they call me and tell them that the person who made the payment did not know that they no longer covered my area and that they will not bring the order, that they will return my money in 48 hours, an arrogant and terrible Hispanic girl calls me, racism in its maximum expression and the worst of one's own race, she tells me what happens is that the boy who he took his order, he doesn't know and I tell him that what they do is play with the customer that Domino is a transactional, a renowned company that they could perfectly well have called another branch and have them send the pizza and not give this answer, just wait 48 hours for your refund, we don't care if your children eat or not, if you have more money to buy another one, no, Domino's simply does not care about its customers, it is terribly unfair and sad that this company does not have trained personnel Do they know how to take an order or solve it for...

Gave my order to someone else. Driver didn't listen, theyiung boy on the phone needs to know better customer service and how to talk to people, he was rude when AI was placing the order. He he can't handle the calls then get some help and when I spoke to the Manager she was slick too. They delivered my order to someone else and they called me. Then the driver went back and got my order from this person house and tried to bring it back to me. I don't want food that's been sitting in someone else's houses. They don't know how to communicate with each other and they have no clue on how to satisfy customers that they have inconvenienced. The objective when you mess up so much it to make the custimer want to stay a customer. The whole shift on 8/17/2024 needs more training in customer service. What happy to good service? Only reason I gave one star because I had too. It's not rocket science and if they stayed on their phone this cluste F wouldn't have happened. Now I know why y'all no longer have the 30 min...

I called because I wanted to use two different cards. I spoke to two different guys who clearly did not know what they were doing. I called back because my children were hungry, again got the same moron on the phone. He was very rude and racist. He told me he couldn’t understand my accent and he couldn’t help me because of my accent! Fist of all, I was born in the United States, do an accent it’s clearly not the biggest problem! I do have an accent but it’s not thick and I speak clear and people understand me! I felt very offended that he said he couldn’t help me because I had an accent! I asked to speak to the general manager because he referred to himself as the manager. The GM was very nice and helped me but it still feels very uncomfortable that people are still not willing to help the ones that look or sound different! The GM told me he was African American and that he was also Hispanic but I know that being a minority doesn’t exclude you from being racist! It’s very...