If I could give no stars I would. I've been to this location twice. The first time was to order a sub for my boyfriend and the service that day took 20 minutes when I was the only one there. After I brought the sub back to my boyfriend, he said the sub tasted funny and didn't feel well the rest of the day.
After a few years of not having gone, I went yesterday with my boyfriend to order a medium sandwich along with a brownie to go. My boyfriend and I are the the only ones in the store, and I get rang up. I paid for the food and told my boyfriend to pick brownie he wanted to have the cashier have a look of realization on her face that she rang us up for two brownies and told us to grab another one and that she was sorry. She never asked if I wanted two and was okay with just having another brownie. I got no offer to refund the extra brownie. Considering I've had two bad experiences with Firehouse I'm never going back. While I will say the cashier did apologize for ringing up an extra brownie, I've never had a cashier not ask to make sure I was okay with being charged for an extra...
Read moreI hate to complain because the boy taking my order was so friendly however I went in to order a sandwich for my husband last night right before they closed and when I was reading off the list on my phone of what my husband wanted on his NY steamer the boy would say something like “oh that comes with it already” so I said great! And then I also told him to add banana peppers and pepper corn ranch I believe. I looked at the receipt while he was making my sandwich and thought it was a little odd because it only showed the “extra” things. When I get home and give my husband his sandwich it didn’t have anything of the things it was supposed to come with the only toppings were the two extras I told him. We were a little disappointed especially since I was telling him what to add and he would interrupt and say that was...
Read moreI absolutely love my local Firehouse Subs! The staff here are incredibly kind, friendly, and always make me feel welcome. On days when I’m too tired after work to cook, I know I can count on them for a delicious, fresh, and satisfying dinner at a great price.
The subs are consistently amazing—everything from the bread to the toppings is always fresh, and you can tell they take pride in their quality. The people who own and run this location are some of the nicest folks I’ve ever met, and their warmth and genuine care for their customers really shine through.
It’s not just about grabbing a meal; it’s about the whole experience, and this Firehouse Subs always delivers. Highly recommend stopping by for great food and even...
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