Amigo's — Restaurant in Maui

DON’T LET THE NAME FOOL YOU

I don’t know about you but I actually really appreciate bad customer service. It’s honest.

I get it, you don’t want to work at a Mexican restaurant. The tips are terrible because you have to serve food that’s sloppy and bland, bizarrely the restaurant is humid and I’m sure you just want to be somewhere else when you live on island. So bad customer service seems understandable and honest and I’d rather that, than something phony. But MAN, amigos is next level.

The hostess/server at the door was incredibly curt, and was quite literally huffing and puffing like a toddler because I ordered a burrito or she had to seat someone or an order wasn’t out yet. It was strange to watch a full grown person having a middle school fit in public-at work. I looked at the couple who were waiting to be seated, we raised our eyebrows and laughed about it. But this isn’t an isolated incident.

Several times over the course of 7 years I’ve been here, the staff has always been incredibly rude, not just overwhelmed with how busy it can be at times, because I get that, but they act as if I’ve stopped by their personal home in middle of the night and wanted to order a meal. The customer service here is very much a “what do you want?” type of mentality and less of a “can I help you with anything?” which I normally do not have a problem with. Like I said, I do appreciate the honesty. But the food has to be great. Or the cleanliness of the establishment has to be remotely good and or the staff have to be friendly. You really nail any one of these things and I’m a patron for life. Especially on a small island. But for amigos to have none of these things just overpriced bland food, an unclean establishment, AND unpleasant staff, it’s just not worth a trip here.

What I can say about the quality of the the food is that the photos people post are accurate (even the five star review ones). The meals look like they have been plated by a soup kitchen or prison trustees. Also, no flavor whatsoever. The burritos have shrunk in size and doubled in price over the years. But they will happily drown your burrito, or enchiladas or tamales (please take these off the menu🤢) in a mediocre sauce to give flavor to a tasteless meal.

I will say they do have a pretty consistent Chile verde that is not bad but the portions have also shrunk and the price has also nearly doubled. It’s also the only thing I recommend out of the maybe hundred dishes they have on their menu and that should tell you everything you need to know about the quality of food that is being served here. Every single item in this menu can be found with better taste and quality elsewhere on island.

If you really want tasty Mexican food I suggest La Ploblana (Update new owners added barbecue to La Ploblana). in Kihei (or their food truck in Kahului is even better) where the food is delicious and the staff is actually pleasant. And, is only about five minutes from Amigos. The same goes for Roasted Chiles. Great staff, great Mexican food and great signature drinks. The fajitas they make there are actually how they should be made. (See posted photos of amigos fajitas, 🤢the worst) and Roasted chiles is directly across the street. Both places are really tasty and funnily enough, they will actually treat you like...

First, I went to UPS, since that was on the list by Netgear. They kept on insisting that the TS-9 antenna was in the package. I told him I got you from your online. How many different phone numbers are you in this country. I went to the United States Post office. Nice ladies! Help me package everything up 🙏 there was no help with the internet since Thursday and what they call a digital delay 😔 too many people high density, DOES ANYBODY SEE ANY CELL PHONE TOWERS ANYMORE OR REPEATER TOWERS IF THERE IS ANY EMERGENCY THERE'S NO BACKUP POWER EVERYTHING GETS CUT OFF AT MY LOCATION, BUT THEN THE LADY SAID I WASN'T GOING TO GO TO THE KAHULUI SO MANY MISDIRECTIONS WITH THE INTERNET AND THE SUGGESTIONS I REMEMBER I SAW IT I JUST COULDN'T REMEMBER BUT THE NICE PEOPLE AT THE UNITED STATES POST OFFICE POINTED IT OUT RIGHT THERE IN FRONT OF ME. OH YEAH I'm from Lahaina I'm a West side fire victim there's so many new people here the traffic is the worst I've ever seen it and I'm in the location where the Maui county council are going to start redoing it with sidewalks all the ways around like coloma on or by longs drugs and McDonald's nothing personal I'm a West side person though I need the fresh air I don't like lived in the valley here. And I don't like the way Netgear does as its suggestions on the what I want telling me I should go to Walmart when I have a 3-year contract and they said no you don't you need to call a different number five different numbers one person said I'm on Florida the package says Tennessee and then they said they only have a 2-year contract I used to just get it at Staples, for the newest security obviously spectrum's not giving it I took other video to show The OWNER ? IT'S A CONDOMINIUM HOA IT HAS NO NAME EXCEPT FOR THE ADDRESS IT'S UNDER RENOVATION AND STILL GETTING VISITORS THAT'S WHAT IT'S HERE FOR . FEMA NOOR THIS PLACE WILL GIVE UP WHO HAS THE CONTRACT , THE AIR CONDITIONING START WORKING PROPERLY THERE'S IN MULTIPLE PROBLEMS or investor of this unit THEY'RE NOT SUPPOSED TO HAVE CONTACT WITH US WHETHER IT'S FEDCOLOGY NOBODY HELP ME NOBODY HELPS DISABLED PERSONS UNDER THE AMERICANS DISABILITY ACT. THESE ARE SUPPOSED TO BE 36 IN EVERYBODY ELSE'S GOT STEEL SHUTTERS JUST LIKE THE STORAGE DOORS just my opinion, the main office the unit next to me and the one I'm in were made to blow out. I'm in construction development ever since I was 16 and operating engineers. I know unstable ground when all the cracks and the concrete and the elevation. This is just what the The main post office says this is just a central drop off. I have military documents with my PO box in Lahaina. Had to talk to the postmaster. Will I get a notice or will the people just send it back and I'll lose my PO box and military documents and they'll send it back to the military after a lifetime? Looking for my father who died coming through Hawaii on remembering flight 739 March 16th, 1962 army rangers high-speed radio operators. This was a suicide mission. Dad was a Korean more veteran who said signed up for a lifetime career who married Japanese, we have no rights. Until California AKA USA said. We're sorry, I'm the beginning and end of...

This was a pickup order:

As someone who likes cooking and is an excellent cook (I’m told) I hardly eat out because I rather eat what I make, so my rule of thumb is to eat at restaurants that make foods I don’t make or are new to me, or at least go to a place with phenomenal service and ambiance even if the food is average and doesn’t blow my taste buds. I’m from South America, meaning, I’m very familiar with Hispanic cuisines from Latin America. That said, I already know this isn’t truly Mexican food. However, it’s a lazy Sunday and I was in the mood for chicken tortilla soup so I went ahead and ordered from Amigos.

Chicken tortilla soup: The broth was tasty, chicken was tender. Hard to mess up a chicken tortilla soup.

Taco salad: The tortilla bowl was stale, it wasn’t crispy or recently baked. Most of the salad was lettuce, there were no beans in it except some attempt of watery refried beans at the bottom of the rest of the ingredients which made the tortilla bowl wet by the time it arrived. Also there was at least half a cup of watered down sour cream literally dumped on top of everything which made it all even more wet and soggy. Please at least put the sour cream in a separate container for take out orders.

Flan: Guys, if you re going to make flan, do it the right way… that is en baño María. Flan caramel is supposed to have a velvety smooth texture that “melts” in your mouth. Yours was crumbly (like scrambled eggs) with lots of bubbles and a bit dry. Which means it was over cooked. Not enough love in it.

The restaurant business is hard, and it is always a challenge to keep employees and maintain good quality control. But spending $70.00 on 3 take out items (including a 20% tip) for food that has no TLC is quite...