HORRIBLE, RUDE, UNPROFESSIONAL customer service from the bartender ERNESTO. Overall he seemed unhappy with his job. We came in on a Saturday, 8:30 pm with only 4 tables occupied. He never greeted us, we sat down 8 of us. He walked over and stood and looked at us 👀. We asked for menus 2x which we never got, we ask what alcohol beverages were available, we gave him our order he walked away. Few minutes after he came with our drink order NEVER interacting. He walked away and stood at the bar with his back towards us vaping. Never checking on his table. I had to get the other bartender attention to have him turn around. Ernesto then walked over pulled a drink from the cooler and sat it on our table assuming that's what I wanted...ummmm NO SIR! Annoyed I asked him, who order that? He responded with I thought that's what you wanted. At this point my husband and our friends were extremely annoyed at him. We asked for a couple of drinks which The Establishment didn't have (Jameson) so we ordered another drink which was made completely wrong. After me telling him that's not what I ordered he snatched the drinks off the table walked over to the bar and gave them to the guy sitting at the corner of the bar. By this time my husband was disgusted with a service we were receiving. We asked for our tabs and left no tip. Max time:1hr 1drink ea We observed him working his tables which he was attentive and smiling. 🤔 That's when we figured out, it's not his life or job he hates but his...
Read moreI ignored the reviews about the bland food and service and decided to give it a try since I had once stopped by for cheese fries amd they were pretty decent.
I walked in and straight to the bar to place a to go order. There were two gentlemen at the bar eating and drinking but not another soul in the place other than the 3 ladies working there. It took a small amount of time foe someone to greet me and ask how can I be helped. Not the best as at least 1 of the 3 women could have acknowledged me and said someone would be with me shortly or something. However, they continued their conversations and texting until they were ready to get to me.
The girl was friendly and very accurate with me order for not having to write it down. I was impressed with that.
I walked to Emporium Pies around the corner and came back and my food was ready.
Got home to my cheese fries and they were just meh, probably better to eat them at the restaurant. I had Catfish strips that were decent in portion but they must not have seasoned the cornmeal or the fish because I imagine crumbled white bread would taste better.
They have a decent menu but someone has got to add some flavor to these...
Read morePlace is decent. Location is prime. Downtown McKinney is a very fun place to visit, day or night. This place is located adjacent to the parking garage. Easy access. Food was rather bland. Nothing special. Nothing remarkable. Kind of tasteless. Service was too laid back. Nice enough people, but it took 7 minutes to get a drink, hit empty a couple of times, took us flagging staff down for a refill. There was a 22 minute ticket time on the food. There was only one other table of two men and three kids on our side of the restaurant. This was today, on a Sunday, and the service was super slow with a near empty restaurant. To be fair there were more people that came in twenty or thirty minutes after my party of two. I would say go for the booze. Drinks looked nice and relatively inexpensive on the cocktail menu. Draft system was refreshing to see and kept up really well. Other...
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