Hooters — Restaurant in McKinney

Just not what Hooters once was. Took about 5 minutes to be seated, and it was 10 tables sitting in there (plus after I was there for about 15 minutes the head is asking the others if they want to go home). Why? I counted at least 10 tables not busted... SMH the quality of staff these days is a joke. I ordered fried pickles, took almost minutes to achieve, which is a shock since these takes under 3 minutes. They we decent, needed to be seasoned. The ranch seems to have lost its flavor. This place had great ranch years ago. SO cut quality to make money.... bad idea. For my meal I asked for the buffalo platter. This took almost 20 minutes. All over cooked for sure. Took me 10 minutes to finally get the staff's attention, they're too busy flirting for tips. I showed her the shrimp were all like rocks and the chicken bites and bone in were edible but I can't eat the shrimp. She leaves to inform the manager. 5 minutes and she's back. Asked me if I want the whole basket or just the shrimp. I confirmed just the shrimp, as I did not want to be here another hour. These took, yes, another 10 minutes to achieve. Folks it takes 90 seconds for a shrimp to cook in a fryer. These were much better as for the cook, but drowning in sauce, making the crust soggy and sliding off the shrimp. Surprisingly, the manager never checked up on them, which comes off they don't GAF about things.

Hooters - clearly you have some opportunities here. Go to digital menus, so the customer can input their choices and hit send right to the kitchen. Cut out order entry issues and streamline the process. a) plus, they pay before hand - which eliminates the walk out non-payments I've seen before. Sit where we want seating. Cuts our wait down a ton. Let us refill our own drinks!! You only need a few people to do QC and order delivery and table busing. (no need for waiting on staff, reduces labor cost and gets rid of the tip issues you are having). Stop two things - TIPS and sending people home!! The ladies are already getting reamed by your $3 an hour wage, then you want them to leave early or worse, expect them to be loyal and stay late on busy days. Creates a BS culture, you get must rid of. Pay them a fair wage and they'll never leave. If customer's wanting to tip, decline and ask for them to come back...

Worst sit down resturant expirence i have had. We arrived at 1:50, off the bat the host was looking at us like she was irrirated and didnt want to sit us. I gave the benifit of the doubt because A) we had kids a strollers in particular so sitting us would be hard with the tall tables. B) it was fathers day so maybe it just been a long day. We sat the the front table that was meant for larger parties. The same host sat and quickly tended to the guys that were behind us. No worries still as we were sitted out from the rest and again we were a family maybe it was easier to tend to two rather than a family of 7. TWENTY FIVE minutes went by and still noone came to take our drink order. At this point the whole table keep mentioning that they should be coming soon as they were VISIBLY looking at us and walking away, us hoping to maybe let our assigned waittress know. The same THREE girls keep looking at our table yet noone came over as they keep tending to other tables. @ 2:15 i noticed 2 guys walking towards the front door i got up in the hopes that somone would come to them and i could say something to them about our table. I actually talked to a lady up in the register before they even came in. I was nice about it even though at this point it been 25 min. She didnt seem to be bothered or cared enough to say ill get someone over there. She just asked were i was seated and walked away. Okay, maybe she went to get our waitress. But no. I sat down and she met the two guys. Proceeded to take them to their table and TAKE thier drink order and STILL ignored us. We waited another 10 min and oneone came. Looking at these reviews i can see that all they care about is the tips and taking care of ONLY who they think will give them tipped. As a resrurant servung to the public why not focus on serving everyone who you sit down. I wasted over half an hour of my day ON fathers day no less. Dont come here unless you want to just to get ignored and mean mugged for just wanting some food. Im sorry you girls had to come into to work today but loolmfor another job if you not gonna have decent costumer service in your costumer service...

Update: Shortly after my friend dropped me off, he started feeling very nauseous and took some Pepto to try and feel better, but hes had stomach problems for most of the day nonstop and had to take Pepto almost every hour. He only ate half his chicken sandwich, but i worry that since alot of our food wasnt fully cooked- that it was likely the same with his chicken. My friend is a 68 yr old man with COPD and many other health issues so this has been a big concern of mine. Luckily he's on the mend now. Truly wish I'd have taken pics of our meals now.

My best friend and I came on a Sunday at 5pm and it wasn't very busy at all. First thing we noticed were the outfits- which we did not care for and prefer the white tanks and orange shorts we were accustomed to seeing... but immediately were told wait while a waitress finished something on the computer which took about 10 mins. We then gave our to-go order (a chicken sandwich, waffle fries, a hot dog, and tator tots- no drinks, that was all) and paid- $27.95 - which was very expensive in our opinion. We weren't asked to have a seat, so we finally asked after being told it would take 15-20 minutes, which was fine. We decided to purchase a couple of drink koozies we found nearby us. We ended up being there a total time of 1 hour and not leaving til 6pm due to our order taking a very long time and then none of the waitresses or manager knew how to ring up the koozies. I seriously can't believe it took 1 hour to finish our small order and purchase 2 koozies- which were $9.95 each. DO NOT RECOMMEND GOING HERE. My friend was barely given ANY waffle fries, less than a handful and his food was cold and bread was soggy- my hotdog was good but my tater tots were undercooked and overly seasoned- to which I did actually like the seasoning but it was applied so heavily, it got on the bread of my hotdog and I took a few bites without really looking and didn't notice it at first... heck of a...