Shake Shack McKinney — Restaurant in McKinney

Let me be crystal clear: my experience at Shake Shack was one of the most laughably insulting meals I’ve ever had the misfortune of paying for. I’m not sure whether to be angry or impressed by their audacity.

I went in hoping for a solid burger and some good vibes. What I got instead felt like a social experiment in how little food a business can serve while still charging premium prices.

I ordered a ShackBurger, fries, and a drink. The burger showed up looking like it had just escaped from the kids’ menu – small, flat, and depressingly basic. The fries? Barely a handful tossed into a tiny cardboard cup like they were doing me a favor. I’ve seen more generous portions in elementary school cafeterias. And the taste? Meh. Nothing special, nothing memorable – just average fast food with a fancy name.

But here’s the kicker. We ordered pickles on the side. A $5 side of pickles. What did we get for that? Seven pickles. Seven sad little slices, barely covering the bottom of the cup. For five. actual. dollars. That’s 71 cents per pickle. I’ve bought entire jars for less.

At that point, I just laughed. Not because it was funny, but because I couldn’t believe I’d been conned that hard by a burger chain. Shake Shack, are you trying to see what you can get away with? Is this performance art? Because it sure isn’t hospitality, and it definitely isn’t value.

The whole place felt more concerned with looking cool than actually feeding people. Minimalist branding, overpriced food, and the kind of service that screams “you’re lucky we let you in.” I walked out annoyed, still hungry, and out nearly $20 for what felt like a glorified snack.

Never again. If you like wasting money and staying hungry, Shake Shack’s your place. If not, go literally...

EDIT; Ok...So since this review I have ordered three times through UberEATS and it's been a HUGE FAIL EACH AND EVERY TIME. I think I'm asking for trouble but I'm hoping this restaurant would get it's act together eventually. What a joke! The cheeseburgers taste better than BK, the red headed clown, Jack in the crack and Whatabooger. However, they have sadly and drastically declined. My food arrives NOT how I asked for it but how THEY want to give it to me even when they aren't busy. Who does that? Secondly, it's ALWAYS COLD and sloppily made. Only ONE manager fessed up to it being they're fault, not "We're new and still TRAINING". Thanks Jason, you rock! This food costs ALOT of money so, it should come out perfect. Even if it didn't, it should come out better than it does. My bill hasn't been less than $30. Compensation only goes so far if you're not correcting the problem. No one in upper management seems to care or be fixing this problem. So, for that reason I will be looking for another place in the DFW to eat delicious cheeseburgers. Also, the kiddy drink cups are way too small for adults to cost $4. I normally visit this place twice a week because the burgers are delicious however, the past three times I've been mistakes were make like ordering two double cheeseburger and getting singles. On top of that, there were warm. This place isn't cheap by far so it's pretty horrible thinking you have one thing and you don't. The lines are ridiculous most of the time so you have to get your food and just go. I'm about ready to...

I tried this place out on a Saturday afternoon for a quick family lunch. First, the atmosphere was very crisp, bright and clean. The music was a bit loud as to make conversing a little difficult, but really that's the way most restaurants are now. Ordering was via a kiosk, and was easy enough to understand. However, if you have any questions about the menu or need assistance using the kiosk, it may be a bit difficult to flag down an employee to get assistance. We tried the cheeseburger, shakeburger, regular fries, lemonade, cherry hibisucs lemonade and chocolate shake. The burgers are tiny. Not quite as small as a white castle burger, but that was the first thought that popped in my mind when our food arrived. The picture shows my shakeburger and wedding ring for scale (I didn't have a banana). The flavir was good. Well cooked meat, fresh veggies, and the sauce was a tasty change from traditional mayo. The fries were good, but nothing special, just fries. The cherry hibiscus lemonade was really tart, but I found it refreshing. The regular lemonade seemed to fall opposite and lacked flavor to the point my 5 year old wanted the water instead of his lemonade. He did enjoy his cheeseburger and finished it completely. The chocolate shake tasted like dutch chocolate instead of milk chocolate. That makes sense as it was non-dairy and made from custard. I enjoyed the change from the typical chocolate shake. Our visit was a nice experience, but I feel the it's too expensive for the amount and quality of food. I'm glad we tried it out, but it's not a...