Energy Famous Pasta — Restaurant in Memphis

I patronized this business after seeing a post on social media. I attempted to call in my order. I was told that they were not accepting call ins. Okay, cool. I went in the place my order, within 10 mins of calling. I arrived, ordered, paid and waited patiently. I watched as the young lady answered the phone and took call in orders, several times. As I was waiting a customer walked in to pick up her call in. I ordered veggie pasta, it was pretty good, but the broccoli could have been steamed a little longer, it was too crunchy. I returned yesterday to try the chicken pasta. The food didn’t taste like my first visit. The pasta was overcooked and starchy. I thought that the chicken would have been maybe a chicken breast, but it was pieces of chicken. I also gave thought to ordering a cocktail. I was viewing the menu on display. I asked were cocktails available to carry out because I didn’t see the other sign to the left that displayed carry out cocktails. The taller female, rudely pointed to the sign rather than answering my question verbally. The only thing that saved this visit was the young man who noticed I had been waiting awhile ask for the name on my order and checking on it. Not sure if I will...

Music so loud we were yelling to tell the guy what we wanted and he got it wrong 3 times. I literally got a headache from being seated in front of a speaker.

They were smoking hookahs in the damn restaurant. No advertisement of that just randomly smoking hookahs.

Took 1 hour and 15 minutes to get our food and it was WAY over-seasoned. $35 for a plate of ruined seafood pasta. Then we waited 15 minutes for our check.

They automatically added gratuity on a table of 3! And told me they only take cash. No credit cards. No signs posted of the cash only system and we weren’t told until we were trying to close out. Super sketchy.

No silverware. We ordered seafood pastas and they gave us flimsy plastic to go wares to eat with. Not a metal fork or knife in sight. No way to crack the crab or shellfish.

I wanted to like this place. The girl running it was very pleasant but I think she needs to firm up a bit. Service staff were constantly disappearing and they appeared untrained and unengaged. It reminded me of a restaurant with no leadership and no accountability.

This place is destined to fail if something drastic doesn’t happen soon. No way I’d return to this...

The service here was pretty terrible. Firstly, the table wasn't very clean, so we had to clean it ourselves. The music was absolutely blasting too, but they finally turned it off halfway through. The waiters gave our order to the wrong table twice (apparently, they happened to order two of the same dishes as us, but they had arrived after us). You could tell all of the waiters started getting frustrated with each other with one of them shouting around loudly and storming off. They also had the audacity to charge the included gratuity for a party of 5 after the disorganized service given.

Our food took a while to come, but when it did, I have to say that it did taste pretty good. We ordered the New Orleans Pasta, Lasagna Pasta, and Veggie Pasta. All three dishes were tasty (maybe the Lasagna Pasta was a tad too cheesy, though). However, the cost per dish is just way too expensive for the portion sizes you're getting. The prices make it seem like it's family-sized portions (like $30 per dish on average). We ordered 3 dishes for 5 people, and while the portions are big, it's still a bit small for two hungry people. I would think they would serve more...