I had the pleasure of being served by Juliana during my recent visit, and I can confidently say that she is a gem in every sense of the word. From the moment I walked in, her warm smile and welcoming demeanor set the tone for an unforgettable experience.
Juliana exudes passion for her work and for the gelato she serves. She took the time to walk me through the menu, offering insightful recommendations and sharing her personal favorites with genuine enthusiasm. It was clear that she takes great pride in her craft, not just in making the gelato but in making every customer feel valued and special.
Her attentiveness and friendly attitude made the experience feel personal, like you’re being served by a friend rather than just an employee. She truly went above and beyond, ensuring that I was satisfied with my choices and even checking in to make sure I was enjoying my treat.
It’s rare to encounter someone with such a genuine passion for customer service, and Juliana’s dedication shines through in everything she does. If you’re lucky enough to be served by her, you’ll understand why this gelato shop is so exceptional—not just because of the amazing gelato, but because of Juliana’s incredible hospitality.
Juliana is truly a standout employee, and her presence makes this gelato shop even more special. I can’t...
Read moreHark, ye mirthful wanderers! Attend, for I bear merry tidings of Mamamia's Gelato Shop, a place that shall tickle thy taste buds with frosty delights fit for jesters and noble fools alike. Verily, as thou venture into this whimsical realm, prepare thyself for a carnival of flavors that shall dance upon thy tongue like playful court jesters. The sorcerers of gelato behind the counter, with their mischievous grins, conjure frozen concoctions that rival the potions of Merlin himself. Behold, the knights of deliciousness wield their scoops with great prowess, serving thee a cornucopia of frozen wonders that shall have thee shouting, "Huzzah!" from the highest turret. So gather thy jesting companions, for Mamamia's Gelato Shop awaits, ready to enchant thee with scoops of joy that would even make King Arthur...
Read moreBLUF: Good location, clean, and the worker on shift was attentive. Actual gelato was very mediocre.
Husband and I were looking for a good gelato/ ice cream shop in the Brickell area last night.
I look at reviews before picking a spot. A 4.9 rating with 188 reviews supporting that rating made me drag him to this location.
I tried the speculoos; it was OK. Went for the after dark? (the dark chocolate mint one) and the bailey's without sampling. Husband had the dark chocolate and the strawberry yogurt.
Bailey's had a bitter after taste. All flavors were underwhelming.
I don't know if all these people got free ice cream for 5.0 ratings, but if you are looking for good gelato, I'd...
Read more