I would say the donuts are really really good which is what they advertise for. The service is decent, sometimes they can put more thought into responding to guest inquires. For instance, there is a discrepancy between what door dash says, and what it is offered in the store. Does that mean like they are running out of donuts quickly? (rhetorical question). I would also say for the big glaze donut, I am not able to properly view it on door dash when selecting the order. I have even tried to view it in the app early in the morning, and can not see other big ones sometimes. The staff are not able to handle these types of questions. the situation, and give a response as to why it is, I have called twice about it. One response was stated that they sold out, they are selling out at 9 am?

I would say another issue is the iced latte (coffee) that comes out very dark, and that is quite interesting for an iced latte. I threw it away immediately. So, the donuts are good, but the coffee is so bad. It sucks because coffee and donuts are a nice combo. It is very sweet, and when asked to remake, they give a response like "no sorry, that is how we make our coffees". Also, the lack of customer attention, and detail that was missing.

The atmosphere could have more detail, such as having more indoor seating and charging stations, as people like to do work while at these types of establishments. Also, the bathroom was dirty once when I went in, and did not have paper towels. I like the sufficient outdoor seating, but could add more creativity to how the tables are designed.

The donuts are good, just wanted to state that, so I am going to give some points for that, but the other factors do contribute to an overall rating. Just pricy but not too crazy. I would saying fixing the customer support, and making sure you have sufficient amount of donuts to sell is the main problem. You want to make sure people have somewhere to sit also, and maybe taking people's feedback about the coffee as it is quite frustrating even when asked to remake.

Service- 2/5

Atmosphere- 3/5

Donuts- 4.5/5

Coffee- 1/5