The Rice House — Restaurant in Milpitas

Came here for lunch. Place is a hybrid restaurant/cafeteria style. You order at the register (cash only). Their Clay Pot Style rice is unique in which they cook it in a clay pot, but bring it out to you in a disposable to-go container. In fact, all their food are served in to-go containers. Their Clay Pot rice had plenty of meat. What's cool is even though it's in a to go container, there's burnt rice on the bottom. The vegetables in the Clay Pot was a disappointment as there were only two pieces of broccoli. I recommend ordering another side order of vegetables. You can skip their apps because their portion size can be deceiving as the container looks small but in fact it's pretty big. If your a soup addict, go for their chicken soup (served in a to...

Went in and they have a large menu. I went with number 2 which is the chicken and mushroom. They told me that they don't take card, either cash or Venmo. After payment, they said that it will take 15 minutes to cook

After waiting for 15 minutes, got the food and went outside. (pandemic still so there is no indoor dining.) The good was very hot when i opened it. It tasted okay. It came with a packet of soy sauce. Nothing too special about it. Just soy sauce it looks like. Overall. It's okay. Nothing too special. Maybe I ordered the wrong thing. Will try again...

Order: Self service so need to order at front desk. Payment: Only cash and Venmo option. No credit card. Customer service: almost none. No welcoming. Waiting time: Long cooking time during lunch time even if the restaurant is not full. Basically they need to heat up the rice to have crunchy style so takes long time. Atmosphere/ safety: indoor dining but they use all disposable bowls and utensils. Potential safety concern since they seemed to heat up disposable bowls directly. Also the smoke smell is all over the restaurant. The taste of food...