Bebe Zito Ice Cream — Restaurant in Minneapolis

Rude, slow, didn't understand my criticism. They were cooking one burger at a time, during a rush. The other people I was with ordered somewhere else, got their food and finished before my husband even got his burger. Learn from your mistakes and get better. Don't lash out at customers.

I tried to let them make it right by emailing the following: -Hey, just wanted to inform someone. Your Malcom yards employees are crazy slow. Fulfilling one order at a time when it’s busy is absolutely insane. My husband waited 35 minutes for one burger. You need to check in and make sure your employees are awake. 0 stars on service. I hope you can turn it around, but that kind of wait for a subpar burger is nuts. Sorry but I can’t recommend your business to anyone. Would hate to see what your other stores are like…

Sincerely,

unhappy burger enthusiast.

They responded:

Dear Burger Enthusiast,

My name is Ben I am one of the owners and the one working the expo line that night. You ordered your burger at 5:10 pm today during the Pre Gopher Game Gopher rush. During that one hour from 5pm-6 pm we helped over 100 guests. We served triple what any other vendor did in that building within an hour. To call us slow is not accurate. When 100 people make an order within an hour and while serving out of 300 sq foot space the orders always go long on game days.

My team is not lazy or they slow. They are the fastest ones in the building and I am super proud of them.

You seem very angry and I hope what ever is hurting you in life gets solved. Go take your lack of empathy somewhere...

Disappointing Experience – Tiny Burger, Big Letdown I was really looking forward to trying the burger at Bebe Zito in this bustling Minneapolis food hall setup, where multiple spots share the market grill vibe. The menu picture overhead showed a massive, mouthwatering burger piled high with thick bacon strips and dripping in what looked like amazing habanero barbecue sauce. It got me hyped up, especially seeing the giant portions from neighboring places like the taco spot with their overflowing tacos. My girlfriend grabbed a burger from another vendor there, and it was huge and satisfying – so I thought I was in for something similar. Boy, was I wrong. What arrived was basically a White Castle slider masquerading as a full burger – comically small for the price and the hype. The taste was a total flop; bland patty, underwhelming bacon, and nothing that lived up to the promise. The only highlight was the habanero barbecue sauce, which was genuinely flavorful and had a nice heat. But that’s it – everything else fell flat. The fries were equally mediocre: plain, limp, and unsalted, like they were just dumped in an air fryer without any effort. Meanwhile, my girlfriend’s fries from the other place were perfectly seasoned and delicious. Overall, extreme disappointment – felt like false advertising from the menu pic. Won’t be back, and I’d steer clear if you’re hungry for a real meal. One star solely...

Craving unique ice cream brought me to Bebe Zito, and I'm so glad I risked the lactose intolerance, truly. I'll take something for it, I'll be fine. I wouldn't have been fine missing out on my new favorite coffee ice cream, Halva Coffee. I think I read once only sociopath's like coffee ice cream, and that probably tracks. It's my favorite, and this had me close to weeping. I did get an ice cream flight because why not? Why else do I lift weights 3 times a week and do hot yoga 3 days a week? Ice cream flights, that's why. Other than the star, Halva Coffee, I had Vanilla MSG, Brazilian Brigadeiro, Romeu and Julieta, Blackberry Butter Birthday Cake, Rhubarb Strawberry Lemonade Sorbet. Vanilla MSG was great vanilla, and the chocolate was great chocolate. Romeu and Julieta needed more guava. Blackberry Butter Birthday Cake was fantastic I just always want more mixins. More blackberry, more cake. I got the Sorbet for my husband to taste, which he did, and enjoyed. He watched in semi-awe, semi-disgust as I put a large dent in the rest of the 5 scoops and completely demolished the coffee. $23 for the 6 scoops, so kind of expensive maybe? I don't buy ice cream out a lot, so I don't really care. 🤷 Color changing spoons were adorbs. This location is in the Market at Malcom...