The News Room — Restaurant in Minneapolis

The worst dining experience I have had in the last 10 years. I recently dined at The News Room, and I must say it was a complete nightmare. The evening started with a glacial two-hour wait for our food, which was nothing short of outrageous.

We arrived at the restaurant at a reasonable hour, hoping for a pleasant dining experience. Little did we know that our patience would be pushed to the limit. It took an astonishing two hours for our food to finally arrive at our table. Yes, you read that correctly—two hours of waiting for our meals. It felt like we were caught in a culinary purgatory, with no escape in sight.During this excruciating wait, the staff did nothing to alleviate our frustration. In fact, they seemed completely indifferent to our plight. No apologies, no updates on our order, and certainly no effort to make amends for the unconscionable delay. It was as if they believed that making customers wait for two hours was perfectly acceptable.

And when our food did finally make its grand entrance, it was anything but a grand affair. Our dishes were served lukewarm, and it was evident that they had been sitting around for an eternity before being brought to our table. The flavors had dulled, and the once-promising dishes had transformed into tasteless, unappetizing creations. It was clear that the kitchen staff had abandoned any hope of delivering a quality dining experience long before our order was prepared.

I tried to convey our dissatisfaction to the staff, but they continued to display a remarkable level of apathy. It was as if they had mastered the art of ignoring customer complaints. Their lack of concern for our ordeal only added insult to injury.

In conclusion, my visit to The News Room was nothing short of a disaster. Waiting two hours for our food, combined with the rude and uninterested staff, and the eventual disappointment of cold, lackluster dishes, made for an evening I would rather forget. Do yourself a favor and avoid this establishment at all costs. There are plenty of restaurants that value their customers and take pride in their food—this place is certainly not...

We arrived for our 7pm reservation for 5. Got sat right away, first of the 2 good things. Downhill from here.

Took roughly 4 minutes for anyone to come by, dropped some waters and went away, not even a hello or greeting. About 4 minutes later the same guy came by and asked if we were ready. Told him just a minute and he said okay and rushed off. At 7:15 he came by to take our order, we got the app, drinks and entree orders all in. He left and only a couple minutes later the appetizer was out. AWESOME. Drinks came at 7:33 because a keg needed to be changed, even though it was 3 beers of the same and 2 cocktails, no one touched back to notify us of a wait for that or ask if we wanted something else. 15 minutes to change a keg???? 4/5 entrees arrived at 7:35, with the other arriving at 7:43.

The food was awesome, I had the lasagna and it was delicious. Everyone fully enjoyed their meals.

He came back at 8pm to ask how it all was and if we needed anything. I asked for the check. He brought me “a” check. That’s when I learned his name was Eric, or at least that’s what was on the slip. I gave him my card and he came back a minute later saying he gave me the wrong check. Before I could even look over the new check he tried to take it all away. I firmly said I wanted to review the new check since the price was going up and apparently I have to review these carefully.

During the whole visit, which was quick to be fair, so that’s a plus for us, I never received a refill for my water which I finished before we ordered.

The service here on a Saturday night is horrendous. It’s Saturday, you should probably consider adding a couple people, practicing your standard steps of service with your team, and enforcing standards with your managers. Not once did I see any manager or someone who looked like a manager. No one did table touches, not a single person bothered to check in.

Standards need to be re taught, coaching needs to be more prevalent. As a first time experience here, I’m not impressed, especially given the price of your food, I...

Stop! Turn around. It's not worth it. On a (heat warning) hot day; after a disappointing loss at the ball park, I decided to stop by, grab a beer and get something to eat.

On walking in I was ignored by the host(?) at the entrance. Finally I ask the bartender if I could grab a booth. I expected a "Hello, it's hot out there (you're the only customer in here), can I grab you a glass of water or something else to drink."

After a few minutes the bartender walks by and greets me (the only one out of the three on the floor that even acknowledge my existence), then takes my beer order the, Indeed Strawberry Fields. It was good but on a 95⁰ humid day after a four hour ball game, anything is good.

I decided on the watermelon 🍉 salad, a nice choice on a hot day. A few minutes later the server who I had not seen until now just dumps it on the corner of the table (see photo). No confirmation on the order since didn't take the order. Doest place my meal in front of me, nothing, not a word. Just dump and run. When he dumped it on my table the salad almost slid off the plate. This $16 was a rip off. "Compressed watermelon", come on. A feta cheese portion that was so small I thought it was hiding.

You're charging Las Vegas Strip prices for a salad that tasted like it was out of a bag (although with cómprësed watermelon).

While I waited for my brie curds, my table position forced me to watch the host on their phone texting, or whatever for 30 minutes, then they disappeared. The Brie Curds came out and the were ok although not as I expected.

To spend $36.90 plus 11.6% tax, or $41.20 for a beer, a salad and some cheese curds is disappointing. To be ignored in an empty restaurant is confusing. I've been all over the country in numerous cities in the last year. I've been to numerous restaurants and this once stands out, as if Jon Taffer or Gordon Ramsay are going to walk through the door at any minute. This is my first restaurant in this city. I sure hope there are better options.

Two stars for an underwhelming,...