Have been getting pizza from here for years - the pizzas are great. However, we ordered delivery for the first time today via their website, and were given an ETA of 45min. 1hr later I called to see if there were any updates. Turns out the pizzas hadn't left yet. I was told they only deliver within 5mi, otherwise they outsource to Door dash drivers, and no one had accepted the job. So we had been waiting for an hour only to learn it wasn't even on the way. Even if someone had accepted the door dash order right then, I would have received a pizza that had been sitting for over an hour... They offered to remake and then deliver to us, and the employee was polite. But really it doesn't seem like great service to not notify the customer at all that their order is going to be late or maybe never arrive???
Like I said, the food is good, but I would 100% NOT recommend ordering delivery, and this experience has left...
Read moreMy family and I were looking forward to some really good pizza for Christmas Eve. I called Jet City Pizza the week before Christmas and the lady I spoke with recommended their beer batter crust. We ordered one extra large and one large with the beer batter crust. Basically the crust is all we got. Most slices were less than half covered with sauce and toppings and even the half crust that was covered barely had anything on it. Without a doubt, we all agreed it was the absolute worst pizza we have ever had. And…super expensive for crust. There are three other pizza places in Monroe, I regret trying something new. Jet City Pizza is horrible and they ruined our...
Read moreRecently opened as of this writing, we decided to try Jet City Pizza, the new pizza place in town, to see how it compared to our usual pizza place. We ordered a large cheese and a large Jumbo Jet, which I think is sort of their spin on a 'supreme' pizza. Our order was for delivery and, as promised, it arrived in about 30 minutes (we are five blocks away or so, for perspective). The pies were fresh, hot, and delicious. Monroe Pizza & Pints has been our goto for good pizza in town, but I will say these guys are poised to give MPP a run for...
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