SmallCakes Mooresville, NC — Restaurant in Mooresville

We ordered an 8” gender reveal cake and 24 cupcakes. The outside presentation of the items and the taste was good. Not the most amazing cakes we have ever had, but moist and not overly sweet. Unfortunately, we were not aware that the standard for a gender reveal cake was an icing core. I actually wanted minimal icing for the cake in general as I’m not huge on icing myself as the mom to be. My mom placed the cake order for me but was on the phone with me while doing so. We were not informed that the color to indicate the sex of the baby would be in the form of an icing core. If so, we would have requested the cake itself to be that color. At the time of the reveal, we were very disappointed because we weren’t able to see the icing core inside it when we sliced it. We actually had to dig half of the cake open in order to see the filling. The spotlight moment was just sort of a blur of confusion as we and other family members tried to discern what the result was. I went in today to give some quiet feedback, making sure that no patrons were in the area to overhear. The woman who took the order, who I believe is the owner/manager and the one who made the cake, didn’t even apologize. She matter of factly expressed it was OUR fault for not requesting differently and claimed she told my mom during order placement. She did not. Otherwise, as previously stated, we would have clarified our intention right there. I also came in myself a couple of days after the order was placed to finalize details of the order. Mostly I’m upset that the service was very condensing when I attempted to express my disappointment about the reveal and the icing core inside. I didn’t ask for a refund or any discounts. I simply just wanted them to be aware of the expectation some guests may have so they could clarify for the next ones a little better. Instead, I was met with “I’ve been doing this for six years and this is how it is.” We are not professional bakers so that is why we leaned on THEM for help. I’m extremely disappointed in the overall experience and will not be returning or recommending them in the future. Side note: the external presentation was what...

Not only are their cakes amazing and sweet so is their service. Special shout out to Rachel for going above and beyond for our family. I cannot say enough good things about this bakery. We’ve been ordering birthday cakes for our kids here for the past few years and they always are the star of the show. My oldest son loves strawberry cake and they have one of the best, most moist and delicious strawberry cakes I’ve ever had. The icing is always delicious so wonderful whether it be cream cheese or butter cream it’s always the perfect consistency and sweetness. Decoration is always flawless and amazing as well. Seriously can’t go wrong with a cake from here whether you’re ordering a birthday cake, one of their specials or...

This cake shop is the bomb!!!! This red velvet cupcake is out of sight, it’s moist, fluffy, light and the icing melts in your mouth. They also made my daughter a six inch cake at the last minute for her birthday. I came in at 5:02pm Friday and the cake was ready the next day at 2:30 pm on a Saturday. It was a vanilla birthday cake flavor and it taste phenomenal. I would recommend this to anyone. I don’t remember how much the cake was because I purchase two other items. So with two cups cake and a six inch in the picture below the total was $52 not bad at all. Very pleased and will be back. Also the girls on Friday were super nice!!! Great...