Compline Restaurant — Restaurant in Napa

I just celebrated my birthday today at Compline, and I must express my disappointment regarding the experience. Having eagerly anticipated the visit after watching a positive review on YouTube, my excitement was unfortunately marred by an incident involving the service. Estevan, the waiter at the bar, assisted us throughout the evening. However, when he returned the check for me to sign, my credit card was missing. This situation caused considerable distress, especially since I was visiting from out of town, and all my transactions were tied to that particular credit card. The search for the card took about 30 minutes, and Estevan and the manager said they were looking for it however, they were busy attending to other guests and despite their efforts, my card was nowhere to be found.

Then out of the blue their front desk receptionist informed me that another guest had found my card on the floor and she gave it to me. Which now makes me think how my card even got there in the standard open area and we were sitting at the bar and payment transactions were also processed there. While I appreciate the recovery of my card, I couldn't help but feel uneasy about the potential risk to my personal information, considering the prevalence of cyber crimes. The manager assured me that their staff would not engage in such behavior, but my concern lies in the initial mishandling of the situation and their lack of urgency attending to this matter. I even ask Estevan to review their CCTV but said they did not have it in that area but I saw one there by the counter where they process payment. In a busy restaurant, losing a credit card is an unfortunate oversight, and the lack of a genuine apology compounded my frustration.

Not only did this incident inconvenience me greatly, but it also prompted me to cancel my credit card for security reasons. I now find myself managing accounts where the card was linked, adding an extra layer of frustration to an already disappointing experience. To add to my disappointment, the food, particularly the carbonara, fell short of expectations—oversalted and lacking the anticipated flavor profile. This entire experience has left a negative impression, and regrettably, I cannot recommend this establishment based on my visit and will never come back. I sincerely hope they take this feedback constructively. As a customer who had looked forward to celebrating a special occasion at Compline, it pains me to recount such a...

The first time I discovered this place was from a food tasting tour which was really fun! Compline was one of the places we stopped at and tried the duck fat fries. They were sooo good I had to come back for more. I live in South San Jose and have made the drive just to come here. I decided to bring my dad here yesterday to start the weekend off celebrating Father’s Day. Wish I had a better experience, but the service did not meet my expectations. When ordering, I asked to start with Duck Fat fries as an appetizer and then we ordered a burger and fried chicken sandwich with a side salad. After sitting for 20 min still drinking water and watching the tables next to us receive their appetizers, we waited patiently under the assumption the kitchen was probably slow. Well, here come our burgers/sandwiches with no fries to complement them. Not even my dads side salad came with his sandwich when we noticed the table next to us receive the same dish with the salad served WITH the sandwich. Why the salad took as long as the fries? I have no clue. We were already half way done with our food by the time our appetizer came out. Although they apologized, removal of the fries from the bill would have been ideal. I wish I got a picture of our food but after waiting so long with no appetizer, we dove right in because we were starving! I honestly wont be back to dine in. Next time, I might order fries to-go and check out something new since there are so many other good places. It was nice sitting outside in the shade but seeing our service compared to the tables right next to was...

I was recommended this restaurant from a few Napa locals when I was at Grace’s Table restaurant. The restaurant is located in the back corner of the First Street Napa shopping mall. You will walk up to two large doors and the outdoor seating is on your right. When we walked in, we were surrounded by wine and the bar was straight ahead. The greeter found our lunch reservation and we were seated outside. In a few minutes, we had water and menus with a white wine recommendation. Per the locals recommendation, we needed to order the burger and fries cooked in duck fat. We ordered as instructed and the food arrived in about 15-20 minutes. Once you take your first few bites, you’ll understand why the restaurant is so quiet. The food is so darn good! As I my teeth cut through the bacon and patty, I could feel the juice running down the palms of my hands. I closed my eyes to enjoy the bite because I could tell this was a freshly ground hamburger. Between bites I would grab a few fries and catch my wife’s eyes. Without saying a word, we knew this was a true foodie nirvana moment. Now it is time to wrap this review up. Amazing service, check. Large outdoor seating space, check. Wine expertise, check. Friendly vibe, check. Mind blowing...