Papa Johns Pizza — Restaurant in Nevada

I have given this Papa Johns so many chances to get it right because I actually enjoy their pizza, but 4 out of 5 times I order from here, there’s a problem. It has been where the pizza was made wrong, undercooked, forgotten items, extremely long wait times, the pizza wasn’t cut one time and so much more. Granted this has been over the span of a couple years. The breaking point was tonight, Tonight I placed an order and had to wait over an hour before it could even start to be delivered because they apparently use door dash as their delivery service now. Then there was another 30 minute wait for the delivery because door dash goes to multiple places. The pizza was cold, and it is after midnight so nothing else is available. If you have to resort to DoorDash for deliveries, just switch to carry out only. This is an awful experience for your consumer. I have had nothing but problems with this Papa Johns and I will no longer be ordering from them. Good luck to...

I'm very surprised that this establishment has a low rating. My personal experience here was great, and I'd give TEN stars if that were possible. Every single worker was attentive, patient, and very kind ,and although I wish I'd have gotten all of their names, I can only remember a guy named Reggie.. .I really wish that every establishment in America employed only people like Reggie and his coworkers .For sure, this will be the place I always get my pizza from, because their customer service is excellent ,they were fast, and I think maybe they all enjoy their jobs because everyone was just so Smiley and upbeat and friendly. Sorry for such a long post but I was having a really bad day at work and I never would've thought just going to get pizza could make my terrible day feel better .Really cool people work there...

I’ve picked up as a Doordash driver from here a few times. I will never pick up from here again and I would recommend NEVER ordering from this location. Horrible customer service. I waited almost two hours for two different customers and it was a nightmare. One of my orders had three items, two items sat on the hot shelf for an hour and a half so i was literally waiting on one item the entire time. It made no sense. They have absolutely no organization in their methods of getting food out. Total chaos. Not clean or organized in the store, I was actually pretty disgusted. Saw a dude pulling down his visibly dirty mask and then work with pizza dough, I mean I was standing in there for two hours and saw this dude touch his nasty mask a million times and continuing to touch the food. DO NOT ORDER...