W.I.N.O. — Restaurant in New Orleans

The concept of this place is great - It makes studying for my certifications much more affordable because you can purchase small pours to taste.

Unfortunately, I had a really frustrating encounter with the owner. If the concept wasn't so useful in my studies I would stop going here - I'd rather not give my money to someone who was so rude.

I rode up to the wine shop on my vespa (I'm new to riding a scooter, I have only had it a few months). As I pulled up, the owner accosted me about parking my scooter in front of his shop on the sidewalk. He yelled at me that this was his business and it wasn't right to park my scooter in front of it. He told me it was illegal to park my scooter on the sidewalk. I moved my scooter onto the street, and paid for parking. After the incident, I googled this, and he was right. I simply wasn't aware.

I went into the shop to meet my friends, and moments later he comes in - this is when my friend told me that he was the owner of the shop. He and I made eye contact several times and he kept glaring at me and It made me super uncomfortable. He left a bit later, and my study group started our tasting session.

There are 100 ways he could have handled this situation differently. If he had simply asked if I could have moved my scooter to the street, or respectfully informed me that it was illegal instead of yelling at me in the street, I wouldn't have been upset. I was fully in the wrong for parking on the sidewalk, I just wasn't aware of it before this whole thing happened. Not wanting someone to park in front of your shop is totally fine - it's his business and he has that right. But yelling at a stranger - a customer of his - makes me way less inclined to patronize his store, and recommend it to my colleagues in...

Wonderful staff! My California wine connoisseur was such a gentleman and an awesome DJ w/the soulful playlist he put together. The other hostess w/the most-ess was very nice, knowledgeable, & accommodating. I went with a group of girlfriends during my birthday weekend & we had such a great time. The cheese & fruit tray w/meat pairing was delicious and very fresh. The venue is such a great vibe, easily accessible from the street, parking garage directly across, and wine is priced very well. They have a slew of wines from all over the world and the swipe-to-taste self serve concept is genius! This will now be one of my favorite group & date-night go to's whenever we are in town. Thank you both for making my bday...

Date of Visit: 05/17/25 (Evening) I was really looking forward to a fun and relaxing evening at Wino, especially given their wide selection and the promising atmosphere. Unfortunately, the experience was anything but enjoyable.

The woman at the front was extremely rude from the moment we walked in. She seemed bothered by any questions we asked about the wine selection and offered no help whatsoever. We ordered a board that never arrived, and when we followed up, there was no apology or explanation.

The lack of basic customer service completely ruined the night. With so many great spots in New Orleans, there’s no reason to waste your time or money here. I do not recommend Wino based on...