787 Coffee — Restaurant in New York

I would like to start with I have supported this coffee shop from the moment I started working in the area, but today I had such a negative experience, I don't feel comfortable ever stepping foot in here again. I came in with my lunch as my office was busy and I had no space to sit and eat, I asked one employee if it was okay for me to sit here and eat my lunch as I work next door, and they nodded and left me alone. A few minutes later a woman came up to me and began to berate me about how she has never went to a place and sat there without paying for anything. I explained that I understand, but I had already asked someone and they did not tell me it was an issue. She continued to tell me the person behind me bought something therefor they can enjoy their food here. I explained once again I work next door and out of necessity came to sit and enjoy my lunch. I have purchased multiple times coffee, merch, etc, and brought many clients from my office and co workers to the coffee shop to support them as I myself am Puerto Rican and wanted to support them as much as I could. Now I just feel uncomfortable, embarrassed, and quite frankly disrespected in the manner she came at me. I would never speak to someone in the manner she did. The team that I had experiences with were amazing, but this woman who I have never seen before, put such a sour taste in my mouth I will no longer be supporting this...

I stop by weekly to sit and have a hot chocolate or cold tea. Lovely place to sit and relax. A lot of electric plugs for recharging, comfortable sitting places, the music isn't too loud. The people working there are very friendly, the furniture and floor is well kept and clean, other patrons are respectful of others.

Favourite drinks & foods: lattes (mazapán latte) teas (hibiscus; tamarind) hot chocolate - not too rich or overly sweet, light to drink blueberry cake coquito roll

The selection isn't overwhelmingly large but enough variety to find many favourites. Price is typical for a non mega franchise shop in NYC. $6 for a drink, $6 for a cake slice. Not the cheapest but not the most expensive either. Based on their beans to coffee pipeline, I'm fine with the money supporting a good company.

Overall big fan of the location, atmosphere and selection of drinks to order. Price compared to competitors isn't anything special, but the company's transparency with what they support makes...

Love the coffee drinks here! Super yummy. The baristas are always super friendly too.

However, I knocked off a star because without fail, every single time I come, they ask if they can take a picture of me with my coffee. It makes me extremely uncomfortable. When I say no, they ask me to write a google review, so I’m doing that now, but mostly to point out to management that it’s awkward and weird to order coffee and feel pressured to take a picture with it. Honestly, I’ve wanted to come here more to get coffee because it really is that good, but the discomfort I feel around asking to have my photo taken takes me elsewhere 9/10 times. Like, I hate it. And I don’t understand why you need a photo of me and I don’t understand why I get asked literally EVERY SINGLE TIME. Please stop doing this. There’s no way I’m the only person who doesn’t like this happening.

Otherwise, great coffee and super kind staff! Will unfortunately go elsewhere for coffee bc of the photo...