Amended my review and increased the number of stars from 3 (it's okay) to 5 (loved) because the owner genuinely wanted to know why I gave it three stars. I explained below, And then he followed up and asked when I visited so that he could address the concerns. It was how he handled all this, his tone, and sincerity that prompted me to increase my review to five stars. The individual ratings on the food, service, and atmosphere remain, and my details for why I gave each of those things my rating are below. I suggest you check out Albert's and see for yourself what Pete and his team are providing.
Pete, thanks for your reply. To answer your question about what it would take to get a five star review: we went as a group of six and were squeezed into a corner booth as there didn't seem like a better option available. It was fine, but not great. We ordered apps and they were fine, but not great. I didn't order a drink myself, but reviewing the photos it looks like you might make a good Old Fashion, hopefully with a large block of ice and the flavor coming from a house made simple syrup and bitters, rather than from the orange peel and cherry (they are fine to include for the aroma and afterwards). I remember having to track down the service more than a few times. If a guest has to ask for water, leave a pitcher and don't let it go empty. This was mid day, not busy and well staffed. The atmosphere was nice, but not great. So my review of 3 stars, which is described as okay seemed to fit. Your place seems like it has potential for a much busier time, with lots of people creating the vibe. If the drinks are good, service attentive and the food better than okay you likely get more stars. I'm just one opinion, with one experience. Maybe an anomaly, or maybe helpful insights. Wish you the best. What you...
Read moreWe came here as a party of 2 around 4:30pm on a Sunday. We did have a reservation but it wasn't necessary as it was quite empty inside (likely due to our timing). The seating inside includes some bar seating and booths. There is also outdoor seating as well which some patrons enjoyed but it was too hot for us.
We got seated right away at a booth. We were initially here for just the drinks but got peckish and so ended up ordering some food.
Drinks: Barrel Aged Martinez: SO GOOD. We got it twice! It's a bit alcohol forward but the smokiness balances it great. I also thought it had a great caramel after taste Albert's Gibson: Loved the refreshing Yuzu in this Yellowstone Collins: Super duper refreshing as well
Food: Shoe string fries: Nothing to complain about fries. Albert's Burger: Great burger! Mac n Cheese: Quite a good serving for the price! also delicious Bonus - house made hot sauce: I asked for hot sauce and they gave me this and I thought it was AWESOME.
The service was GREAT. Super friendly staff and super nice. Explained some things about the menu to us as well.
I would definitely visit again! Perhaps with a larger...
Read moreI was waiting for the Jitney the other day having a slice of pizza on the sidewalk in front of Albert’s when a woman who worked there came up to me abruptly telling me I didn’t have a right to stand there even though I was on public property on the sidewalk. Her approach was incredibly off putting and unnecessary. I wasn’t even going to write a review, but I happened to have extra time waiting for the Jitney again today and would have went to Albert’s since it looks like a nice ambiance and good menu. But I didn’t like the way she treated me and have no interest in even trying this place now because of her horrible way of communicating. Please learn to treat other human beings with respect. It goes a long way.
Update: What is said in response to my review is inaccurate. I never sat at any of their tables or chairs. I stood on the sidewalk on public property eating pizza. I was not blocking their main entrance. The staff member was incredibly rude and disrespectful, laughing in my face. I will not remove my review. I can see why the place is completely empty both times I waited...
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