Dunkin' — Restaurant in New York

A few feet from my hair salon comes in very handy! I always order on the app so I rarely come in contact with the employees but I do enjoy getting free beverages and if I want something extra the employees always make sure to get it right! One thing I didn’t like and was disappointed by was their munchkin glazed donuts. I had gotten them on a Saturday early afternoon & they weren’t fresh at all! Made me wanna just stick with getting my usual breakfast wrap & hash browns! I definitely suggest getting a Strawberry dragon fruit beverage with extra strawberry dragon fruit! At times the ice dilutes the sweetness so extra is usually needed! The location is in a great area and is hardly ever busy which is good for me but I def. suggest using the app so you can just...

Horrible experience!! Always do mobile Orders but today, when I went to go pick up after I ordered less than 10 minutes ago, my order was picked up by another person who then the associate told me it was a male who picked up an order for a girl. When asked for a refund, they did not give it to me and said they can make my order in a few seconds. Showed what I ordered on the app, the associate, then took my phone behind the counter for more than one minute. I had to ask for my property back after he never asked if he could take it behind the counter. Nothing but horrible experiences since the pandemic. Always missing a donut when ordered with a beverage. Needs to work on customer service. And...

Slow!!!! Always a long line. I had 1 person in front of me and he was standing there for 5 min (maybe longer),before they took his order. I got there at 9:40a & I didn't get out of there, with just a cup of coffee, until 10am. Another time I was waiting for a coffee and the 2 workers were just standing there having a conversation instead of making a fresh batch of coffee, after 10 min had passed I asked them where's my coffee & the woman got nasty and said calm down it's coming we have to make it, to which I replied, well you've been standing in front of coffee machine talking for 10 min when you could've been making the coffee while customers are...