Friedman's — Restaurant in New York

Came for lunch because I know they have an incredible gluten free menu. One server introduced himself and took our drink order and then someone else took our food order. When ordering I specifically told the server I have celiac disease and proceeded to order the vegetable potstickers and a hamburger with a gluten free bun, my friend next to me also ordered the vegetable potstickers for herself. Shortly after someone brings out two dishes that look exactly the same and puts them in front of us. We assumed it was the potstickers and I slowly took a few bites, as did everyone else. Then another server brought out two more dishes of what looked to be potstickers that had a gluten free label on each plate. (This was my first time here so I didn’t know they put a “gluten free” flag on items that are gf) He said we received the wrong items. We asked him if what we were currently eating was gluten free and he said just the sauce had gluten in it (which I hadn’t eaten) and we asked if the dough had gluten and he said he had to go ask. He came back and said we got the wrong item and they had gluten in them. So not only had I been served gluten dumplings, but they also had meat in them and my friend is vegetarian.

I understand mistakes happen but I was very clear about being celiac and having other allergies. I’m not sure why our server kept changing and different people were bringing our food out when it wasn’t crowded at all. To make things worse, a manager never even came over to acknowledge the mistake and apologize. No offer to try to make things right in any way. Our server apologized but a manager should have absolutely come over to acknowledge what happened. Very disappointed because the food is really great but for a place to say it’s allergy friendly and then mess up like that is...

I was here before renovations and I didn’t like it then and still don’t like it now. The ambiance was always off and a bit too bright. Even after renovations, you still have the very cheap furniture and still off lighting (Some dim orange) which feels like previous off lighting. I think the bar is worst now because you have to walk all the way to other end when the bar should come before dining room. They have a chance to stretch bar across the room but instead they have a sushi bar but no chairs to sushi bar? Makes zero sense here.

To be fair, I gave it a chance and went multiple times. Had the fried chicken and it was dry and flavorless. Just chewing and filled me up but not tasty at all. Yuka Fries not bad but the awful spicy sauce it came with was awful. Another time I tried their club sandwich which tasted fine but look at my picture of club with literally only two slices of turkey and compare the club on their website where they show it stacked with turkey meat. I can go to any average diner and turkey club wud be stacked with turkey. The bagel shop next door wud stack it as well. Cheapos. I tried Chef Wu dumplings and the sweet and sour sauce was awful. The last thing I tried was actually not too bad which was the spicy beef noodles which to my surprise came with five large slices of briskets. Did I get lucky or is this the norm? However, there was nothing spicy about the noodle soup.

I think this neighborhood is just cursed with awful...

Came by for a team work lunch just after 12 with a group of 11 people. I had just been to a different location of Friedman's a few weeks prior, so I already had an idea of what I wanted to order. But, the menu here is a bit different from the other ones. This restaurant used to be Wei West, which was a combination of Chinese, Thai, and Japanese. So it seems they merged that menu with the Friedman's menu. I was never a huge fan of the Wei West menu, so I just stuck to Friedman's. I had the Grilled Chicken Swisswich (bacon jam, gruyere, avocado aioli, on ciabatta bread), which comes with a side of fries. I must say, this has to be the best chicken sandwich I've had in a while. The chicken was perfectly grilled, and the bacon jam was SO good. The fries were crispy on the outside but soft on the inside - not a soggy fry in sight. I liked it better than the fried chicken sandwich I had the other location I went to. In true Friedman's fashion, everything was efficient, and the food came out very quickly (but hot). You do end up paying $25 for a chicken Sammie after tax/tip but it's nice for a once in a...