Greenberg’s Bagels — Restaurant in New York

I will never come back to Greenbergs in West Village after today's experience. I picked up 4 bagels to go for me and my roommates and when I got home, 1 bagel was missing from our order. I walked back to Greenbergs and the woman who served me accused me of lying to try to get an extra bagel - citing that I never brought in the other 3 bagels as 'evidence' she called it. When I explained that the other 3 bagels were currently being eaten by my roommates, she dug in harder and insisted she put the bagel in the bag... not true. After turning this into a verbal dispute with me in front of other customers, she decided to give me the missing bagel, only to then chase me down the street a moment later because the bag she handed me was not my bagel and was for a different customer... after all this incompetency I came home to enjoy my bagel only to find the smallest cream cheese schmear I have ever seen in this city. Mind you, I am a regular at Greenbergs in Bed-Stuy. I have picked up bagels weekly for over 2 years, however this experience in West Village will lose my business forever. I have never left a review on a restaurant, but I also have never felt more alienated as a customer as I have today. It is a shame - I used to enjoy these bagels and have recommended Greenbergs to friends and neighbors countless times... However those days are...

This is a new location. I thought the bagel was pretty good, I ordered bacon egg and cheese on an everything bagel. The service was a different story. For one, it’s chaotic and unorganized. The employees seemed frantic and it didn’t appear anyone was in charge. It took them 25 minutes (yes I timed it) for them to make my bacon egg and cheese and my wife’s tuna melt. They’ll need to get the efficiency and processes sorted out if they want to survive. People love bagels and this place has a good one, but people aren’t willing to wait 25 minutes for two basic sandwiches. Hopefully they can get it together, if they do they’ll have...

TAKEAWAY ONLY. Friendly service but no tables to sit and eat at the actual store. Washington Square Park is only about 5min walk away though, beautiful to eat there. Definitely one of the better bagels I’ve had— toasted well, a bit of crunch on the outside but warm and softer on the inside. Got egg whites with white cheddar cheese on a toasted whole wheat bagel. I would’ve liked a bit more seasoning though. Would love another visit to try their cream cheese...