Killarney Rose — Restaurant in New York

Came to this bar clearly for the deals they have and I wanted to have a great time on this Cinco De Mayo. Unfortunately the customer service is terrible but I don’t know if it was because of the day or because I don’t fit their normal clientele, but I didn’t feel welcomed. Took a while for the bartender to notice me at the bar when I sat down and he seemed to have an attitude towards me when I was inquiring about the menu. Not only that but I asked for a straw for my drink and he handed me the wrong one then angrily grabbed a smaller straw. I mentioned, “Id take it easy if I were you because it’s already a 1 on the customer service” in which he hastily responds by saying “Do you want to close your tab and get out of here then?” People beware, if you’re on the fairer skin side you might have a normal time here (no surprise) but for my darker skinned folks, I didn’t feel welcomed. Deals are great though,...

I could not recommend this enough!!! Our experience was beyond personable, kind, and hilarious! We popped in for one drink after sightseeing since sunrise and needing to rest our feet, we ended up staying for 3+ hours, multiple rounds and staying for dinner. Food was fantastic, drinks were cheap but 10 times better than any id had in new york. And the service was in a whole league of its own!! We were treated by the magnificent tracy who cared for all our needs, went above and beyond and looked after us all night and even had a laugh with us all the time. The owner- John- also came over with complimentary shots and spoke to us for a while before he left, which was such a lovely touch and he was such a nice man. This will be our first and only time in new york most likely but this place will be a revisit for sure. Cannot recommend enough, thank you...

It's an all right place, decent atmosphere, decent food/snacks and drinks, but the bartender tonight must have had a terrible day or something.

Be sure to use the word "PLEASE" when placing your order, "May I have..." and "Thank you" is not good enough and you'll get schooled in "manners". Most unexpectedly difficult and rude/snappy interaction I've had with a customer service worker for as long as I can remember. English might not be my first language, but I don't reckon it warrants a reaction of this kind. I'll kindly give them the benefit of the doubt and chalk it up to a bad day at work.

Snacks and drinks were served as ordered, no complaints there. I left the place on a good note, but tonight will remain my first and only visit. There are hundreds of other places that feel...