Kingston Hall — Restaurant in New York

The worst Manager I have ever talked to .The worst customer service ever. NO hospitality what so ever. I was going there pretty often with my friends , yesterday when I was drinking a beer and waiting for my friends to play pool with , one of the lady near the pool table told me its a private event and kindly asked me to leave which is completely acceptable behavior however when I asked the bartender he said I can play pool even though there is a private event , which I noticed it in past too but I was never asked to leave. After feeling humiliated I went back to pool table I told the event host ( the same lady) this is very unfair to ask someone to leave when all the guests are allowed to play on the table. Then a rude waitress asked me to get out of the bar , she told me that the bartender was not aware about it. Finally the "MANAGER " appeared and instead of apologizing for her staff's mistake, she told me its an event and I should not go there. She had a nerve to tell me " you are not a good customer" in my face when I was already mad and told me that I am causing problems and I should pay for the drink which I had hardly drunk. There was no sign saying its a private event / do not enter. She was more like I am right you are wrong , pay for the drink and get out. She had no sense of hospitality what so ever , one can clearly tell she lacks the experience to deal with such situations.She had no control over the bar what so ever , her staff doesn't no whats going on because she sucks at her job. There bartenders are always awesome though , I am not blaming the bartenders at all ,they are...

I lead a new community group and we hosted our first official event at Kingston Hall. We reserved the back room and it was perfect for what we were looking for. The space was free to reserve, the happy hour deal is ideal (specialty drinks are delicious, but not included), and we were able to purchase some platters to feed the group.

Staff was very friendly and accomodating while making reservations, a day we popped by to check out the space, and the day of the event. We were allowed to put up decorations, arrange the chairs and tables to fit our needs, and bring our own speakers and mics. It is also an ideal location being close to Union Square, so it was a good commute for most.

Only inconvenience was that the kitchen staff needed to walk through the room, as the kitchen entrance is there, but we made it work.

Highly recommend for a group event, or just to take advantage of...

Upon arriving at the door of Kingston Hall, I thought we were going into a high school gym. Once we stepped into the restaurant/bar, it felt as though we had left Manhattan and embarked upon a trip to the Caribbean. The inside of Kingston Hall looks like a hotel in Kingston, Jamaica. There are trees and fans. The staff is extremely accommodating. There is a small menu. We ordered the jerk fries, which were very crispy with a hint of jerk seasoning, not spicy. The poppers were extremely spicy. Sausage and cheese wrapped in bacon. Very tasty. We had to order the Jamaican beef patties. They were mini patties with a tangy sauce. Not spicy at all. The spicy food went well with our beers, Red Stripe (Jamaican beer) and Purple Haze. We sat in the comfortable chairs talking for hours. It was a very pleasant evening. The prices are...