Kossar's Bagels & Bialys — Restaurant in New York

Review: Avoid This Bagel Shop at All Costs

I recently visited a bagel shop near 30th and 10th in Manhattan, and it was an absolute nightmare. Despite waiting for 30 minutes, I was completely ignored by the staff. There was no organization whatsoever – they served people arbitrarily, whenever they felt like it.

The food was being prepared in a rushed manner and flying out of the kitchen haphazardly. The manager was too busy wiping down already clean tables to address the chaos.

When I finally got my food, it was okay, but it took a ridiculous 40 minutes. The line was chaotic, with many upset customers because no one knew where to order or how things worked. The place is tiny and overcrowded, adding to the frustration.

Save yourself the headache and go down the street to Russ & Daughters Bagels. Their service is a million times better, faster, and genuinely amazing.

This place needs to do better, or I foresee them going out of business soon. I will never...

The bagel shop at 536 West 30th Street has been a beloved staple in our community. And the heart and soul of this place? None other than the amazing manager, Maria. 🌟🥯

Maria truly embodied the qualities of a remarkable manager. She was dedicated, passionate, and always went above and beyond to ensure every customer had an incredible experience. Whether it was greeting us with a warm smile, recommending the new favorite bagel flavor, or personally ensuring the shop ran smoothly like a well-oiled ship, Maria was the captain of this bagel heaven. ⚓️🛶

It's with heavy hearts that we bid farewell to Maria, as the shop owners unexpectedly let her go. As loyal customers, we're going to miss her dearly, as well as her exceptional leadership and the community she fostered here. 🌈🥯

Let's raise a cup of coffee and toast to Maria, wishing her the very best in her future endeavors. You will always be remembered and missed...

Had a very unpleasant experience today when I went in to pick up an order that was placed through the site (which is processed by Sauce). When I came in and presented my receipt the lady at the cash register claimed that it was not received on their end which resulted in me having to order again. When I explained that this was placed THROUGH THEIR SITE she looked at me as if she was dumbfounded and proceeded to say "yeah this company does this and its happened two other times". Pretty much acknowledging that this is an issue they've had before, but clearly don't intend on doing anything about it. Moving forward I will NEVER order from here again. I wasted my lunch break having a redundant back-and-forth conversation which resulted from their lack of competence. I wasn't accommodated even after showing her the charge on my card. Now, my next course of action will be filed with Better Business Bureau. How...